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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>We are on ECC 6.0 . <br>
<br>
We have a workflow that was created over 3 years ago that does FIPP processing.
We have deadline monitoring on the work item that allows the user to approve /
reject the parked document. We have on this task (inbox work item), branches
that lead to other tasks in the workflow. Besides the approve, and the reject
branch, we have a terminate release branch that will re-circulate the work item
back to the inbox agent. When the user did the terminate release (green arrow
back), the deadline monitoring seemed to take this last touch date and then
continue with the deadline routine until the user either approves or rejects.
Still would only get one cycle deadline routine (email) at the latest touch
time. <br>
<br>
Now we are experiencing, besides the original deadline routine which sends our
email, any time a user goes into the work item and terminates release, it
starts a new deadline cycle, without ending the original cycle, so it is now
sending two emails, one from the original deadline date and time, and another
from the terminate release date and time. And if the person went in a day later
and did terminate release again, a third deadline (email) cycle begins. <br>
<br>
Any ideas of the behavior change ? Just want the one deadline cycle regardless
of how many times a user may go in and out of the task without approving or
rejecting the FIPP document. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are using the requested end date tab using “expression”
fields from attributes date and time of a business object deadline
that calls function module END_TIME_DETERMINE using the unit ‘DAY’.
<o:p></o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
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font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=4 face="Harlow Solid Italic"><span
style='font-size:13.5pt;font-family:"Harlow Solid Italic"'>Dale R. Brown</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>Duke</span></font></st1:PlaceName><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <st1:PlaceType
w:st="on">University</st1:PlaceType></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>OIT Application and Database Services</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>919.684.5341</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Tms Rmn"><span
style='font-size:10.0pt;font-family:"Tms Rmn";color:black'>Because I care about
you, I trust you will take the time to visit these links: </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><a href="http://www.somewhereforever.com/">http://www.somewhereforever.com/</a> </span></font><o:p></o:p></p>
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