<br>shai..Then you are telling that Using request end we cannot escalate to the superior manager( say,if the deadline cross)..does its only used to remind the agent that he is late..?..and the Latest end can be used to escalated to the superior agent..<br>
<div class="gmail_quote">On Sat, Apr 25, 2009 at 11:14 AM, Shai Eyal <span dir="ltr"><<a href="mailto:shai.eyal@yahoo.com">shai.eyal@yahoo.com</a>></span> wrote:<br>
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<div>Dear priyank,</div>
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<div>Functionaly there is no difference. The main idea is to have two deadline points of use, for example: </div>
<div>On Requested End set simple deadline to remind the responsible agent he is late.</div>
<div>On Latest End set simple deadline to notify responsible agent superior.</div>
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<div>That's about it - hope's it help.</div>
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<p><font face="verdana, helvetica, sans-serif" color="#00007f" size="2"><strong>Regards,<br>Shai Eyal</strong></font></p>
<p><font face="Verdana" color="#000080" size="2"><strong>SAP Logistics senior consultant<br>SAP Workflow specialist</strong></font></p>
<p><font face="Verdana" color="#000080" size="2"><strong><a href="http://www.linkedin.com/in/shaieyal" target="_blank" rel="nofollow">http://www.linkedin.com/in/shaieyal</a><br>Mobile: 972-52-5816633</strong></font></p>
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</font>------------------------------<br><br>Message: 2<br>Date: Fri, 24 Apr 2009 11:49:19 +0530<br>From: priyank dev <<a href="mailto:priyank.dev@gmail.com" target="_blank">priyank.dev@gmail.com</a>><br>Subject: difference between latest end and request end..<br>
To: "SAP Workflow Users' Group" <<a href="mailto:sap-wug@mit.edu" target="_blank">sap-wug@mit.edu</a>><br>Message-ID:<br> <<a href="mailto:1d52cb440904232319n137b8933h334146d61da86d8a@mail.gmail.com" target="_blank">1d52cb440904232319n137b8933h334146d61da86d8a@mail.gmail.com</a>><br>
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<div class="im"><br><br>hi ppl,<br>iam getting a lot of confusion between latest end and request end..both can<br>be escalated to other person if the workitem is not check with in<br>deadline..then what is the exact difference between them.<br>
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