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<p class="MsoNormal"><span style="color:windowtext">Hi all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">I have a special case as work item is reported in Tcode swi2_adm1(work items without agents)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">When I checked the log the work flow got struck up at the user decision step
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">Checked the technical details for the decision step and its showing the “work item processing complete” .<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">After that no “ result processing” . it’s been struck up since 1 week. When checked with agent he said I have completed the work item execution.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:windowtext">How to handle these kind of cases like even though user has completed processing and it hasn’t resulted into completion and the work item is reported under swi2_adm1 and why this kind of scenario has occurred.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext">Thanks & Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext">Preethi G<o:p></o:p></span></p>
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