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<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">Dear friends,</span></font></p>
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<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">I would like to ask a question to you about workflow customizing. Problem is that we decide to use SAP Workflow in order to minimize paper work done by clerks. Since our ERP system is an old version of SAP, 4.6, it's decided to configure all workflow activities on BI system. We use RFC to communicate these two systems. For example, once a task is triggered on ERP system, such as PO Approval, workflow starts on the BI system and all activities are completed on BI system. The result, approval or refusal, is transferred to ERP system. As per date we used to use a dummy user, ALEREMOTE, between two systems. As a result of this at changed document of PO, approval or refusal's name is displayed as ALEREMOTE. Since management wanted to see who has approved or rejected PO with related user name we have configured our system as mentioned in SAP Note 128447. </span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt"></span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">The problem is that if I execute decision through SAP Inbox, process is successfully completed and transferred to ERP system such as approval or refusal. But when I execute decision through Outlook, process is not accurately completed although a new task appears on Outlook with the name of "<b><span style="FONT-WEIGHT: bold">PO Batch</span></b>" which is not configured in any task of workflow. Until I execute this "PO Batch" task through SAP Inbox, process is accurately completed and transferred to ERP system. </span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt"></span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">Finally has arrived the question, how can I make sure that any workflow executed through outlook inbox has successfully completed and transferred to ERP system. What may be causing this problem? </span></font></p>
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<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">Thank you,</span></font></p>
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<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">Best regards,</span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt"></span></font></p>
<p style="TEXT-ALIGN: justify"><font face="Times New Roman" size="3"><span lang="EN-US" style="FONT-SIZE: 12pt">Melih </span></font></p></div><br>