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<DIV>Dear Gavin,</DIV>
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<DIV>As far as I can tell you have two options:</DIV>
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<LI>Archive - recommended if the business requires such (medical sector, insurance, etc.) or if you think you'll ever look into it.</LI>
<LI>Delete - using t.code SWWL - BE CAREFUL with this t.code.</LI></OL>
<P>Good luck.</P>
<P><BR> </P>
<P><FONT face="verdana, helvetica, sans-serif" color=#00007f size=2><STRONG>Regards,<BR>Shai Eyal</STRONG></FONT></P>
<P><FONT face=Verdana color=#000080 size=2><STRONG>SAP Logistics senior consultant<BR>SAP Workflow specialist</STRONG></FONT></P>
<P><FONT face=Verdana color=#000080 size=2><STRONG><A href="http://www.linkedin.com/in/shaieyal" target=_blank rel=nofollow>http://www.linkedin.com/in/shaieyal</A><BR>Mobile: 972-52-5816633</STRONG></FONT></P>
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<DIV style="FONT-SIZE: 10pt; FONT-FAMILY: verdana, helvetica, sans-serif">------------------------------<BR><BR>Message: 2<BR>Date: Wed, 4 Feb 2009 09:41:34 +0800<BR>From: Gavin Mooney <<A href="mailto:gavinmooney@gmail.com" ymailto="mailto:gavinmooney@gmail.com">gavinmooney@gmail.com</A>><BR>Subject: Delete unneeded work items from Production<BR>To: "SAP Workflow Users' Group" <<A href="mailto:sap-wug@mit.edu" ymailto="mailto:sap-wug@mit.edu">sap-wug@mit.edu</A>><BR>Message-ID:<BR> <<A href="mailto:7a545e270902031741m4bc6ee79veb012623afb5381b@mail.gmail.com" ymailto="mailto:7a545e270902031741m4bc6ee79veb012623afb5381b@mail.gmail.com">7a545e270902031741m4bc6ee79veb012623afb5381b@mail.gmail.com</A>><BR>Content-Type: text/plain; charset="iso-8859-1"<BR><BR>Hi all,<BR><BR>At a client that has been live for a year there are a number of work items<BR>(thousands) that have accumulated in inboxes because although they
were<BR>routed to agents, often the problem was corrected without executing the<BR>workitem. The work items are therefore no longer necessary.<BR><BR>Of course correcting the problem outside workflow goes against the work flow<BR>principles and means that there is no audit trail, etc. but the point is<BR>that they now have all these unncessary work items and want to get rid of<BR>'em.<BR><BR>What are the options?<BR>- SWWL_TOPLEVEL? Apparently not meant to be run in a productive environment<BR>- New custom program to call a WAPI?<BR>- Anything else?<BR><BR>I'm sure this problem isn't that uncommon so I'd be interested in any<BR>comments or suggestions please.<BR><BR>Thanks,<BR>Gavin<BR>-------------- next part --------------<BR>An HTML attachment was scrubbed...<BR>URL: <A href="http://mailman.mit.edu/pipermail/sap-wug/attachments/20090204/47140237/attachment-0001.htm"
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