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<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=985552110-20112008>I thought I would update the list on this
issue.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=985552110-20112008>I managed to resolve it by debugging the failed method
on the business object BUS2010022. I found that the problem was a
combination of the data in the business partner record and the e-mail
smartform, not the workflow.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=985552110-20112008>The correspondence language of the BP was in a language
that the mail form had not been created for.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=985552110-20112008>Regards</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=985552110-20112008>David</SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Bibby, David <BR><B>Sent:</B> 18 November
2008 16:47<BR><B>To:</B> 'SAP Workflow Users' Group'<BR><B>Subject:</B> Campaign
Automation Workflow WS14000064 - e-mail person responsible
error<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>Hi,</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>I am implementing Campaign Automation in CRM 5.0 and
have it working apart from one of the workflows.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>This is a SAP standard workflow
WS14000064.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>This may be more of a question for a CRM discussion
forum but thought I would try here in case anyone had ever set this up before
from a workflow perspective.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>In the return table for the step 'Inform Person
Responsible' there are 3 error items.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>The third message simply says that the e-mail has not
been contacted.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>However the first two messages are the same as each
other but the message states: Mail for business partner &1 is empty and will
not be sent.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>On the business partner record there is a valid
e-mail address (mine) so I am not sure where it is looking for the e-mail
address it claims it does not have.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>Does anyone have experience of this workflow and know
how to resolve this issue?</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>Many Thanks</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008>David</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face="Trebuchet MS" color=#000080 size=2><SPAN
class=072215815-18112008></SPAN></FONT> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=sans-serif size=2></FONT> </DIV>
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