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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Tom,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>That is correct although annoying. UWL is designed to
work only with the workitems in the folder "Workplace - Inbox". Items
in other sub-folders (deadlines) are not displayed in the UWL. Solution
is to create modeled deadlines but then you have a different workitem (same
task). Another workitem means a delay in seeing it on the Portal side
even with the refresh functionality. I am doing the same thing right now
and obsolete the original workitem.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My next step is to try the <font color=black><span
style='color:black'>special Workflow header level event "Reevaluate rules
on active work items”.</span></font><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks,</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thomas</span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Simon, Tom<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, November 05, 2008
7:32 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Deadline Monitoring
Scenario</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thomas,</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
I am using the UWL in the Portal. After testing the deadline with a
text only option, these deadline messages do not show up in the UWL. They do
show up in R3. A modeled deadline is the only way to execute a
step that would create a workitem for an agent and get pulled into the
UWL. I am trying to find a way to send the same workitem that has a
deadline executed to the superior of the agent who was supposed
to execute the original workitem. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tom,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>There are multiple ways to handle
this. One simple way is to choose the deadline tab of your choice, do not
model the deadline and you will see a ‘Recipient of message when latest
end missed’. You can put a rule in here to find the 2<sup>nd</sup> level
or use an expression if the approval agents are captured already.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>In this case you are correct that once one
selects, the workitem is removed from the other’s work list.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thomas Maue</span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b><span style='font-weight:bold'>On Behalf Of
</span></b>Simon, Tom<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, November 04, 2008
7:39 AM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: Deadline Monitoring
Scenario</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Shai,</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>
Thank you for the help with the determining the next level agent
for a deadline monitoring scenario. I created a rule as you suggested
, using a "z" version of function
module SWX_GET_MANAGER. I modifed the source code to repeat
getting the immediate superior, first for the initiator, then for the
initators superior.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>This rule
works in obtaining the next level manager. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> I have
another question on the deadline scenario. The requirements are that
the 2nd level approver receives the approval task if the 1st level
approver does not complete the workitem. Is it possible to send the same
workitem to this 2nd level approver when the deadline has
passed or do I have to execute a new approver step using
the same task senario that was used for the 1st level approver. The
reason I am asking is that if I there is a way to send the same
workitem to the second level approver after the deadline has passed I
assume that when either approver selects the workitem it should be
removed from the other approvers worklist. Otherwise, I am creating
a new workitem for the second approver and must decide to obsolete the
original workitem in the 1st approvers worklist. If I didn't
obsolete the original workitem it appears to me that I would then have
two different workitems out there waiting to be completed by two different
agents? What do you think? </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> Tom
</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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