<div dir="ltr">Hi All.<br><br>I have a question with regards standard rule 168 used as responsible agent.<br>Here's the scenario<br>Initially when work item triggered rule 168 determined responsible aget is USER_A. This is correct result according to employee communication infotype.<br>
Then we changed communication infotype to USER_B. When we check workflow log, recipients are USER_A and USER_B. Then we changed to USER_C, now workflow log shows recipients are USER_A and USER_C.<br><br>We tried to login as USER_B and USER_C but none of them received work item. Only USER_A receive work item. And for your additional information USER_A is not open work item yet.<br>
<br>Does anybody have clear explanation on this?<br><br><br>Thanks<br></div>