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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello workflow experts,<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have a workflow with the additional agents assigned to the
attribute NO GENERAL TASK and no agent assignment. I have a role function
module with code which searches for agents on the partner profiles of the
customer and work items are being sent to these agents. How is it possible that
when there are no possible agents, that the role overrides the workflow agent
settings. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>David.S.Dittmer</span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 face="Book Antiqua"><span style='font-size:
11.0pt'>&nbsp;</span><o:p></o:p></font></p>

<p class=MsoNormal><font size=2 face="Book Antiqua"><o:p>&nbsp;</o:p></font></p>

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