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<p class="MsoNormal">A process(invoice document) that we have created runs through two approval process (decision steps) before it goes for release .
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But the issue here is that the second level approval gets a decision step but when she clicks on approval it creates the same work item in her inbox.
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">What could be the problem? <o:p></o:p></p>
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