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<DIV><SPAN class=563225704-12032008><FONT face=Arial size=2>Hello WF
experts,</FONT></SPAN></DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial size=2>We have a
requirement which incorporates the rejection reason after a decision and should
works both via the Portal and SAPGui i.e. Synchronous Dialog Chains processing
is required to enter reason for an action.</FONT></SPAN></DIV>
<DIV> </DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial size=2><STRONG>Work
Done:</STRONG><BR>1. User decision to either approve or reject the medical
service by the approver. (Standard Method)....Once
Rejected<BR>2. Dialogue task for reason. (Customized method)</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial size=2>Working fine through
SAPGui.</FONT></SPAN></DIV><SPAN class=563225704-12032008><FONT face=Arial
size=2>
<DIV><BR><STRONG>Issue:<BR></STRONG>When the reject option is selected on the
workflow item in the portal a separate 'Get Reject Reason' item is created
which takes the user to an ITS transaction that allows the entry of a rejection
reason. </DIV>
<DIV> </DIV>
<DIV>This is not only a usability issue but if the user does not perform this
step the workflow stops, so the solution needs to take the user directly to the
rejection reason transaction (as it does in R/3).</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial size=2>Appreciate if you
could please share your experience to resolve the above
issue.</FONT></SPAN></DIV>
<DIV><SPAN class=563225704-12032008><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV align=left><FONT face=Arial size=2>Thanks & Regards,</FONT></DIV>
<DIV align=left>Pawan Srivastava</DIV>
<DIV align=left>SAP WF Consultant</DIV>
<DIV align=left>CSC Australia</DIV>
<DIV align=left>Mb: +61.431.744.995</DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>
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