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<DIV dir=ltr align=left><SPAN class=975500108-29012008><FONT face=Arial
color=#0000ff size=2>You could use the _RULE_RESULT container element on the
workflow step to rule binding to capture the list of agents assigned to the
workflow container and you could then read that for your report.
</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=1>Regards,</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#000080 size=1>Jocelyn
Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Senior Consultant</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>North Sydney </FONT></SPAN><BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>NSW, 2060</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Australia</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>T +61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>M + 61 412 390 267</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </P>
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<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>BUNMI OLUFEKO - SAP
COMPETENCE CENTRE<BR><B>Sent:</B> Tuesday, 29 January 2008 6:24 PM<BR><B>To:</B>
sap-wug@mit.edu<BR><B>Subject:</B> Deadline monitoring
report<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal>We have built in “latest end time“ in all the task for the
processes we have on SAP in line with the bank’s Service level
agreement(SLA). <o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Generating reports on missed deadlines per user has been a
challenge. This is because the task does not pick an agent based on the rule
resolution until the task is opened or processed, so the task does not have an
agent yet.<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Can someone help with generating report on missed deadlines
even when the task has not been processed. SWi2_dead is not working for me
<o:p></o:p></P>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal>Thank you <o:p></o:p></P></DIV>This email and any files
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