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<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2>What you are seeing are actually dynamic columns. In
the SRM IMG, in the workflow section, look for an entry to do with 'dynamic
columns' and make sure your task has an entry next to it the same as the
standard task.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2>Regards,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2>Mark</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=777425717-16012008><FONT face=Arial
color=#0000ff size=2>SAP UK</FONT></SPAN></DIV>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Fletcher
Nick<BR><B>Sent:</B> 16 January 2008 14:30<BR><B>To:</B>
'sap-wug@mit.edu'<BR><B>Subject:</B> Approve / Reject buttons inactive on
approval work item<BR></FONT><BR></DIV>
<DIV></DIV>
<P><FONT face=Arial size=2>Hi there everybody,</FONT> </P>
<P><FONT face=Arial size=2>The scenario is as follows:</FONT> </P>
<P><FONT face=Arial size=2>I am creating an approval workflow for shopping carts
in SRM. I have created an approval task by copying an existing customer approval
task (which works perfectly well in the approval WF). The new task has
been set to be a general task. When the approval work item is created
using the new task, it appears in the SRM inbox with the green tick and red
cross greyed out, i.e. approval/rejection from this screen is not
possible. When you click on the work item to see the SC in the 'Approve
Purchase' screen, the 'Approved' and 'Rejected' radio buttons are open for
input, i.e. from this screen approval/rejection is possible.</FONT></P>
<P><FONT face=Arial size=2>Question:</FONT> </P>
<P><FONT face=Arial size=2>Can anybody tell me why these buttons are greyed out
and what I should do to make them active?</FONT> </P>
<P><FONT face=Arial size=2>Many thanks,</FONT> </P>
<P><FONT face=Arial size=2>Nick</FONT> </P>
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