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<title>Approve / Reject buttons inactive on approval work item</title>
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<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>Nick,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>You have to add EC_DECISION for your
custom task via configuration:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>SRM Server -> Cross-Application Basic
Settings -> SAP Business Workflow -> Define Dynamic Columns for Integrated
Inbox.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>Simply add your task and put EC_DECISION
the first column (see task TS10008126 as example).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'>Natasha<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span style='font-size:
10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Fletcher Nick<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 16, 2008
6:30 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'sap-wug@mit.edu'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Approve / Reject buttons
inactive on approval work item</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi
there everybody,</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
scenario is as follows:</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
am creating an approval workflow for shopping carts in SRM. I have created an
approval task by copying an existing customer approval task (which works
perfectly well in the approval WF). The new task has been set to be a
general task. When the approval work item is created using the new task,
it appears in the SRM inbox with the green tick and red cross greyed out, i.e.
approval/rejection from this screen is not possible. When you click on the
work item to see the SC in the 'Approve Purchase' screen, the 'Approved' and
'Rejected' radio buttons are open for input, i.e. from this screen
approval/rejection is possible.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Question:</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Can
anybody tell me why these buttons are greyed out and what I should do to make
them active?</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Many
thanks,</span></font> <o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Nick</span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>*****************************************************************</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Any
opinions expressed in this email are those of the individual and not
necessarily those of NPIA.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>It
is intended only for the person(s) to whom it is addressed and may contain
privileged information.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Accordingly,
the copying, dissemination or distribution of this message to any other person
may constitute a breach of Civil or Criminal Law.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>*****************************************************************</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font><o:p></o:p></p>
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