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Your task is probably a "General Task". What is happening is that the role did not find any valid agent to send the task.<BR>
<BR>
What I suggest is to debug the function module to verify why the role could not find the correct agent.<BR><BR>Regads,<BR>
Flavio.<BR>
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From: r_m_n_n@hotmail.com<BR>To: sap-wug@mit.edu<BR>Subject: Role resolution error<BR>Date: Wed, 31 Oct 2007 09:21:35 -0400<BR><BR>
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<DIV>Hi Gurus,</DIV>
<DIV>This question may be frustrating but I am hitting the wall , please help me.</DIV>
<DIV> </DIV>
<DIV>4.6C / 620</DIV>
<DIV>Workflow is running OK.</DIV>
<DIV>Using role 'AC90XXXX1' with function module YXXXX for resolving the agents.</DIV>
<DIV>This is a custom workflow implemented 9 months ago and no issues in resolving the role</DIV>
<DIV>Z is table used to get the agents for each task. I have to choos this because of frequent changes in SAP users and some other company restrictions.</DIV>
<DIV>I wrote a program and used FM <FONT size=1>RH_GET_ACTORS passed the right values for the BO and got the roles resolved for all the tasks.</FONT></DIV>
<DIV> </DIV>
<DIV>Situation :</DIV>
<DIV> I created a task and assigned this role. Because this role will call the FM, based on the current status of the object FM will determine who is the agent for this task / status.</DIV>
<DIV> Included this task in the workflow and tested everything OK.</DIV>
<DIV>In the workflow log when I click on the agents, I get possible agents displayed. When some on owns the task it has an icon to indicate that agains that agent. </DIV>
<DIV> This works OK in my development system.</DIV>
<DIV> </DIV>
<DIV><STRONG>The Question is : This does not happen in my test system. The task is sent to all users. I purposely did not select the check bkx to terminate the WF if role resolution results in error.</STRONG></DIV>
<DIV> </DIV>
<DIV>Thanks for your inputs.</DIV>
<DIV> </DIV>
<DIV>I wrote such a long e-mail to reduce many back and forth questions. If you have any suggestions please do not hesitate to push the ball back and forth in the court.</DIV>
<DIV> </DIV></BLOCKQUOTE><BR>
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