<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:tahoma, new york, times, serif;font-size:10pt"><DIV>Hello all,</DIV>
<DIV> </DIV>
<DIV>I have this intuitive requirement but I can't seem to solve it: </DIV>
<DIV>Workitem is created and agent assigned <STRONG>via rule</STRONG>, say position X.</DIV>
<DIV>In case latest end has reached I would like to notify the supersior of position X.</DIV>
<DIV> </DIV>
<DIV>How can I do that ? rule 168 provides the superior, however workitem container doesn't hold the assigned agents...</DIV>
<DIV> </DIV>
<DIV>Any ideas ?</DIV>
<DIV> </DIV>
<DIV>Thanks in advance,</DIV>
<DIV></DIV>
<DIV><BR> </DIV>
<P><FONT face="verdana, helvetica, sans-serif" color=#00007f size=2><STRONG>Regards,<BR>Shai Eyal</STRONG></FONT></P>
<P><FONT face=Verdana color=#000080 size=2><STRONG>SAP Logistics senior consultant<BR>SAP Workflow specialist<BR>Mobile: 972-52-5816633</STRONG></FONT></P>
<DIV></DIV></div><br>
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