<FONT face="Default Sans Serif,Verdana,Arial,Helvetica,sans-serif" size=2><DIV><BR><DIV>Hi,</DIV><DIV> Can someone help me with one scenario? It is that if a manager approves one of the work items, then he should be able to send it to the next level manager. and then the next level manager should be able to view that work item and then he should be able to send it to another agent and so on. How can a workflow be implemented for this scenario. Should everytime a new workflow get triggered when the work item is sent to the next manager. or how should it be... </DIV><DIV> </DIV><DIV>Any help would be appreciated.. </DIV><DIV> </DIV><DIV>Thanks</DIV><DIV>Albina</DIV></DIV></FONT>This email may contain confidential or privileged information for the intended recipient(s). If you are not the intended recipient, please do not use or disseminate the information, notify the sender and delete it from your system. Thanks<br />
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