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<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2>Dare I suggest you start by improving the instructions in
the work item text to warn them of this? </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2>Also you could set a deadline to continue anyway if they
haven't entered anything within say 1 hour. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2>But I would have thought they are required by the business
process to enter a reason and the best approach would be to talk to the business
process owner about how best to improve compliance - e.g. a little re-education
may be needed. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=612502406-13062007><FONT face=Arial
color=#0000ff size=2>A technical solution is not necessarily the best approach
here as you may be working directly against the business requirement.
</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=1>Regards,</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#000080 size=1>Jocelyn
Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Senior Consultant</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>North Sydney </FONT></SPAN><BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>NSW, 2060</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Australia</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>T +61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>M + 61 412 390 267</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </P>
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<DIV> </DIV><BR>
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<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Andy Curtis<BR><B>Sent:</B>
Wednesday, 13 June 2007 2:33 AM<BR><B>To:</B> SAP Workflow Users'
Group<BR><B>Subject:</B> SELFITEM NOTE_CREATE<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>Anyone know how to prevent people from Cancelling out of business object
SELFITEM and method <SPAN class=st id=st name="st">NOTE_CREATE? I have
this so people can enter the reason they rejected an Invoice, but they cancel
out of the popup without entering a Title or any text. This leaves the WI in
their Inbox and the Approval process stalled. </SPAN></DIV>
<DIV><SPAN class=st name="st">Anyone know how to stop them from doing this, so
at least the process continues?</SPAN></DIV>
<DIV><SPAN class=st name="st"></SPAN> </DIV>
<DIV>-- <BR>Andy Curtis<BR> </DIV></BODY></HTML>