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<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007>I have two issues. I have configured
RBBP_NOTIFICATION_OFFAPP to send e-mails for approvers of Shopping Cart and PO
standard workflows. We send e-mails and the approvers can reply with their
approval, and the workitem will complete - so that's not the
problem.</SPAN></FONT></DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007></SPAN></FONT> </DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007>1) When I go to SE38 and manually run the program with
the variant, the e-mails show up in SCOT and are eventually delivered. All
is good. However, when the program was set up to run on a schedule
through SM36, the e-mails are delivered as blank e-mails. The text, HTML Links
and PDF attachment of the work item do not appear. This happens whether
the job is run under WF-BATCH, or My ID.</SPAN></FONT></DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007></SPAN></FONT> </DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007>2) The documentation states that under Periodic runs of
RBBP_NOTIFICATION_OFFAPP, the time the job runs is the time used to restrict
which work items are sent as e-mail. We're experiencing that the job sends
the same, blank approval e-mail every time it runs.</SPAN></FONT></DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007></SPAN></FONT> </DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007>Any help would be greatly
appreciated.</SPAN></FONT></DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007></SPAN></FONT> </DIV>
<DIV><FONT face="MS Reference Sans Serif" size=2><SPAN
class=270451917-13062007></SPAN></FONT> </DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=2>Rick Pincus</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Technical Consultant</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>National Gypsum Company</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>704.365.7644</FONT></DIV>
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<P><STRONG><br>
NOTE TO RECIPIENT The foregoing message is sent from the National<br>
Gypsum Company email system, which is designed and intended to be<br>
used solely for communications relating to the business of the<br>
Company. Any matters covered or expressed in this email, or in any<br>
attachment hereto, which do not relate to the Company's business,<br>
are personal communications from the sender, and National Gypsum<br>
Company is not responsible for any such content.<br>
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