<br><font size=2 face="sans-serif">Dear Henk</font>
<br>
<br><font size=2 face="sans-serif">Thank you very much. We've actually
scheduled </font><font size=2><tt>RSWUWFML2</tt></font><font size=2 face="sans-serif">
for every 5 mins and the job</font>
<br><font size=2 face="sans-serif">is run without any problem. Users receive
email notification as usual but not the manual forwarded</font>
<br><font size=2 face="sans-serif">ones. </font>
<br>
<br><font size=2 face="sans-serif">Could you help explain a bit more about
what you mentioned "</font><font size=2><tt>If a user manually forwards
its task </tt></font>
<br><font size=2><tt>to another user, no automatical mail will be sent
to the other user" ? </tt></font><font size=2 face="sans-serif">Does
it mean that this is also</font>
<br><font size=2 face="sans-serif">the nature of workflow? If so, do you
have any idea how to fix? Thank you in advance.</font>
<br><font size=2><tt> </tt></font>
<br><font size=2 face="sans-serif">Regards,</font>
<br><font size=2 face="sans-serif">Warunee</font>
<br>
<br><font size=1 color=#800080 face="sans-serif">----- Forwarded by Warunee
Charoenkarnka/BNK/SC/PHILIPS on 2007-05-12 04:14 PM -----</font>
<br>
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<br>
<br>
<br>
<br>
<br><font size=1 face="sans-serif"><b>sap-wug-request@mit.edu</b> </font>
<p><font size=1 face="sans-serif">Sent by:</font>
<br><font size=1 face="sans-serif">sap-wug-bounces@mit.edu</font>
<p><font size=1 face="sans-serif">2007-05-11 09:11 PM</font>
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<div align=center><font size=1 face="sans-serif">Please respond to<br>
sap-wug@mit.edu</font></div></table>
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<div align=right><font size=1 face="sans-serif">To</font></div>
<td><font size=1 face="sans-serif">sap-wug@mit.edu</font>
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<div align=right><font size=1 face="sans-serif">cc</font></div>
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<div align=right><font size=1 face="sans-serif">Subject</font></div>
<td><font size=1 face="sans-serif">No email notification for manual "forwarded"
work item</font>
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<td>
<div align=right><font size=1 face="sans-serif">Classification</font></div>
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<br></div></table>
<br><font size=2><tt>You could try SOST.<br>
<br>
In here you can monitor all requests and also start the send process manually.
<br>
<br>
But I think that this will not help you in this case. If a user manually
forwards its task to another user, no automatical mail will be sent to
the other user.<br>
<br>
You could use report RSWUWFML2 to send notifications to user. It can be
scheduled regularely depending on your needs.<br>
<br>
Best regards,<br>
Henk<br>
<br>
________________________________<br>
<br>
From: sap-wug-bounces@mit.edu on behalf of Warunee Charoenkarnka<br>
Sent: Fri 11/05/2007 11:16<br>
To: sap-wug@mit.edu<br>
Subject: No email notification for manual "forwarded" work item<br>
<br>
<br>
<br>
Hello all, <br>
<br>
I've just joined my organization to support about workflow. This field
is still very new to me and I'd <br>
like to learn more from your expertise. Please help for below case since
the user requirement for <br>
solid answer is urgent. <br>
<br>
Recently, our users have raised up the problem that they did not receive
Lotus Notes email notification <br>
for the work items that were "manually forwarded" from their
colleague. <br>
<br>
As I've checked, office setting in Business Workplace is ok. Setting in
user maintenance (Internet mail) <br>
is correct Batch job for forwarding work items looks fine. However,
I have no authorization to check <br>
further in t-code "SCOT". <br>
<br>
Is there anyway or transaction to know if workflow is built to trigger
email notification? Thank you very <br>
much in advance for your help. <br>
<br>
Regards, <br>
Warunee
<br>
<br>
</tt></font>