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<DIV dir=ltr align=left><SPAN class=345460121-07032007><FONT face=Arial
color=#0000ff size=2>Thanks Serge for your response.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=345460121-07032007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=345460121-07032007><FONT face=Arial
color=#0000ff size=2>It is a General Task, but the Rule for the Agent Assignment
in the next step (in the main workflow) does not contain any of the Payroll
users. If the Payroll user clicks any other option, other than Skip
Management Approval, the workflow works correctly. For example, one of the
other options is Send to another Manager, where they enter a userid to forward
it to -- the next step of the workflow is only in that user's in-box.
</FONT></SPAN><SPAN class=345460121-07032007></SPAN><SPAN
class=345095805-11072002><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Breslavets
Sergey<BR><B>Sent:</B> Wednesday, March 07, 2007 3:19 PM<BR><B>To:</B> SAP
Workflow Users' Group<BR><B>Subject:</B> RE: Webservice Dialog - another
issue<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=153450720-07032007><FONT face=Arial
color=#0000ff size=2>Hi Sue, </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=153450720-07032007><FONT face=Arial
color=#0000ff size=2>it's hard to tell without looking at your flow, but it
looks like both Paryroll and Processing department users are being computed as
the valid resp agents for the workitem. The check box "Continue with dialog' is
probably checked for the task as well and since the current user (Payroll)
is one of the agents for the next workitem, the WF manager starts it
immediately. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=153450720-07032007><FONT face=Arial
color=#0000ff size=2>Further, since the workitem execution is already started
for that user, the WI status changes to "Reserved" and the WI is
removed from the inboxes of other agents, including Processing department... But
if the Payroll user replaces the workitem, the workflow manager places it
in all agent's inboxes again (Payroll and Processing), until one of
them grabs it.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=153450720-07032007><FONT face=Arial color=#0000ff size=2>best
regards,</FONT></SPAN></DIV>
<DIV><SPAN class=153450720-07032007><FONT face=Arial color=#0000ff
size=2>Serge</FONT></SPAN></DIV>
<DIV dir=ltr align=left><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Sue Doughty<BR><B>Sent:</B>
Wednesday, March 07, 2007 2:32 PM<BR><B>To:</B> SAP Workflow Users'
Group<BR><B>Subject:</B> Webservice Dialog - another issue<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left> </DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007>We are on 4.7, Basis 6.40.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007></SPAN></FONT><FONT face=Arial color=#0000ff
size=2><SPAN class=747351813-05022007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007>We have in-house developed workflows that execute
Webservice Dialogs -- they open web pages for the users to enter data and then
the user hits the submit button, which completes the task and the workflow
sends the request to the appropriate managers for approval, etc.
</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007><SPAN class=757211619-07032007>There is a Manager
Approval Subworkflow that is executed to get Management Approval of the
form. If the Supervisor is not found, the workflow is sent to the Payroll
department, who is in charge of Org Chart maintenance. One of the steps in
this subworkflow is "Skip Manager Approval", which completes the subworkflow and
continues on in the main workflow. The next step sends the workflow to the
processing department with agent determination via a
rule.</SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007><SPAN
class=757211619-07032007></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=747351813-05022007><STRONG>My </STRONG><SPAN
class=757211619-07032007> <STRONG>problem</STRONG> </SPAN>: <SPAN
class=757211619-07032007> When clicking the Skip Manager Approval button in
Payroll, the workflow immediately brings up the web page that the
processing department should see in the next step of the main workflow. If
the Payroll user gets out of the work item and replaces it, then it shows
in the processing department's in-boxes plus the user's in-box that clicked the
Skip Manager Approval. If the Payroll user doesn't replace the work
item, it stays in the Payroll user's
in-box.</SPAN></SPAN></FONT></FONT></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT color=#0000ff><FONT size=2><SPAN
class=747351813-05022007><SPAN
class=757211619-07032007></SPAN></SPAN></FONT></FONT></FONT> </DIV>
<DIV dir=ltr align=left><SPAN class=747351813-05022007><FONT face=Arial><FONT
color=#0000ff><FONT size=2><SPAN class=757211619-07032007>Why is this happening?
</SPAN>Any help would be appreciated.</FONT></FONT></FONT></SPAN></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007>Sue Doughty</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=747351813-05022007></SPAN></FONT> </DIV>
<P></P>
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