<div>Hi Collin,</div>
<div> </div>
<div>Did you simulate the rule to see whether the agent is returned for the notification number provided.<br><br> </div>
<div><span class="gmail_quote">On 2/6/07, <b class="gmail_sendername">Colin Campbell</b> <<a href="mailto:colin_i_campbell@talk21.com">colin_i_campbell@talk21.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>Hi Wf'ers,</div>
<div> </div>
<div>Hopefully I am missing some configuration here which is not obvious (or if obvious staring me in the face!!). </div>
<div> </div>
<div>I have adopted the standard template WS00200065 (PM: Process Notification) to create the necessary workitems for approval by the person responsible on the notification. I have triggered this upon an IP30 Maintenance Plan Notification creation (Bus Obj BUS2038 Event 'Created'). The workflow triggers correctly, I see the events correctly in SWEL but no agent is selected for the workitem. I have checked the setting on the task for this (TS00008314) and set it to 'general'. This uses the agent determination rule 00000171 (Standard Role for Maintenance Notification). I have debugged this and the correct agent is being determined for the workitem yet this appears to get 'lost' at the point when the workitem is eventually created. I think i am missing some confiiguration but after trawling the SWUG archives and OSS nothing springs out. Appreciate any ideas.
</div>
<div> </div>
<div>Thanks</div><span class="sg">
<div> </div>
<div>Colin Campbell</div>
<div>Workflow Analyst</div>
<div>Absoft Ltd (SAP VAR Partner)</div>
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