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<DIV dir=ltr align=left><SPAN class=726461219-01022007><FONT face=Arial
color=#0000ff size=2>If you <U>can</U> use HR information I would recommend it,
since the responsibility for maintaining the information then is "clear" - and
at least it will not be your responsibility. If you create your own organisation
chart, take one guess where the maintenance responsibility will be
put.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=726461219-01022007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=726461219-01022007><FONT face=Arial
color=#0000ff size=2>Our experience here is that rules can be maintained by the
business as long as they get documentation telling them how to maintain them.
That said, we only use a few rules which rarely change, and the maintainers are
close to the IT Department (typically process experts). Most of our workflows
use HR information to find the agents.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=726461219-01022007><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=726461219-01022007><FONT face=Arial
color=#0000ff size=2>For what it's worth...</FONT></SPAN></DIV>
<DIV align=left><FONT face=Arial size=2>
<DIV align=left><FONT face=Arial size=2>-- </FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Kjetil Kilhavn, Statoil OFT GBS
BAS DEV SAP</FONT></DIV></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><FONT face=Arial
size=2></FONT><BR>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Schmidt, Jake
(SN)<BR><B>Sent:</B> Thursday, February 01, 2007 2:48 PM<BR><B>To:</B>
sap-wug@mit.edu<BR><B>Subject:</B> Agent Assignment<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2><SPAN class=583543913-01022007>Hello all I'm new
to the WUG and looking forward to participating. I'm beginning to
develop workflows for my company and I'm curious what you all recommend for
agent determination. What are the pros and cons of using rules vs
organizational management or some other option. Our HR department
currently using org management, but it would have to be tweaked. So
rules? revise HR org chart? make my own work org chart? something else? (We
are on SAP release 640)</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=583543913-01022007>Thanks!
</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=583543913-01022007></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=583543913-01022007>Jake
Schmidt</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=583543913-01022007>Spirit
Aerosystems</SPAN></FONT></DIV></BLOCKQUOTE><p></p><p><font size=1>-------------------------------------------------------------------<br>The information contained in this message may be CONFIDENTIAL and is<br>intended for the addressee only. Any unauthorised use, dissemination of the<br>information or copying of this message is prohibited. If you are not the<br>addressee, please notify the sender immediately by return e-mail and delete<br>this message.<br>Thank you.</font size></BODY></HTML>