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<DIV>Thanks Mark,</DIV>
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<DIV>Substitution did the trick. This will work great when a user has a planned absence like vacation. Is there something that can be used by the Workflow Administrator to perform substitution for a specific user in the case where a user is out unexpectedly (i.e. illness) to allow someone else to do the work?</DIV>
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<DIV>Joanne<BR><BR>>>> mark.pyc@gmail.com 9/20/2006 10:16 AM >>><BR></DIV>
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<DIV>G'day Joanne,</DIV>
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<DIV>Automatic Forwarding is for mails only. The concept you need for workitems is Substitution available in SBWP under Settings > Workflow Settings.</DIV>
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<DIV>Good luck,</DIV>
<DIV>Mark<BR><BR> </DIV>
<DIV><SPAN class=gmail_quote>On 9/20/06, <B class=gmail_sendername>Joanne Johnson</B> <<A href="mailto:JoanneJohnson@jo-annstores.com">JoanneJohnson@jo-annstores.com</A>> wrote:</SPAN>
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<DIV>Good Morning,</DIV>
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<DIV>I am a new workflower and am playing around with automatic forwarding and cannot seem to get it to work. I am on SAP 4.7. Here's what I've tried:</DIV>
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<DIV>In the Business Workplace, Settings -> Office Settings, I created an entry to forward from user A to user B for a specific date/time range. The workflow was created in the Inbox of user A and I expected it to be in user B. What am I missing? Is this one of those "wait until after midnight" things for sync'ing up? </DIV>
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<DIV>I also tried creating an auto forwarding rule using trans SO36 and got the same results. I checked tables SOSU and SOUD and verified that the USRNO in the forwarding rule is set up ok and it is. Both users are set up as possible agents. Am I missing a config setting somewhere? </DIV>
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<DIV>Also, how does the checkbox "Also place in inbox" work. If it's checked, does it remain in User A's inbox as well as User B's inbox? I looked for documentation but could not find any. It seems to work the same whether I check it or not. </DIV>
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<DIV>Lastly, if an auto forwarding rule is set up either via SO36 or by the user via Office Settings, how can it be changed? For example, I want to change the checkbox?</DIV>
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<DIV>Thanks for the help.</DIV>
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<DIV>Joanne Johnson</DIV>
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