<html><div style='background-color:'><P>Thanks Kjetil,</P>
<P>I'll check the time that SWW_WI_ADMIN_CALLBACK executes against the SWWERRE runtime. The user decision task in question has a secondary method to edit the parked document (FIPP). We have checked the table lock and have found no lock for the object, but there might be something else going on there.</P>
<P>Thanks,</P>
<P>Ed<BR><BR></P>
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From: <I>"Kjetil Kilhavn" <KJETILK@statoil.com></I><BR>Reply-To: <I>"SAP Workflow Users' Group" <sap-wug@mit.edu></I><BR>To: <I>"SAP Workflow Users' Group" <sap-wug@mit.edu></I><BR>Subject: <I>RE: SWW_WI_ADMIN_CALLBACK</I><BR>Date: <I>Fri, 25 Aug 2006 10:22:05 +0200</I><BR><BR>
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<DIV dir=ltr align=left><SPAN class=155221908-25082006><FONT face=Arial color=#0000ff size=2>I don't really have any idea what the problem is, but I will give you my best guess as to what happens: temporary error caught by the error handling job SWWERRE.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=155221908-25082006><FONT face=Arial color=#0000ff size=2>Check if there are any exceptions on the method defined as temporary errors. Could the object (applicant) be locked so the work item can't process it?</FONT></SPAN></DIV>
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<DIV align=left><FONT face=Arial size=2>Kjetil Kilhavn, Statoil ØFT KTJ BAS DEV SAP</FONT></DIV>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Edward Diehl<BR><B>Sent:</B> 24. august 2006 21:34<BR><B>To:</B> sap-wug@mit.edu<BR><B>Subject:</B> RE: SWW_WI_ADMIN_CALLBACK<BR></FONT><BR></DIV>
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<P>Hi Sue,</P>
<P>We also are experiencing the same issue with a user decision task. It hangs up on SWW_WI_ADMIN_CALLBACK occasionally and has taken up to 20 minutes to clear. We have no idea what is causing this. Have you submitted an OSS message on this? This is definitely a "feature" in the SAP code. I saw nothing in OSS when I searched by the function module name.</P>
<P>Ed Diehl<BR><BR></P>
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From: <I>"Sue Doughty" <Sue.Doughty@odfl.com></I><BR>Reply-To: <I>"SAP Workflow Users' Group" <sap-wug@mit.edu></I><BR>To: <I>"SAP Workflow Users' Group" <sap-wug@mit.edu></I><BR>Subject: <I>RE: SWW_WI_ADMIN_CALLBACK</I><BR>Date: <I>Thu, 24 Aug 2006 12:08:24 -0400</I><BR><BR>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I haven't received any responses for my issue below. Any help would be greatly appreciated!!</SPAN></FONT></P>
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<P><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Regards,</SPAN></FONT><FONT face=Arial color=navy><SPAN style="COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></P>
<P class=MsoNormal><B><I><FONT face="Monotype Corsiva" color=blue size=5><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; COLOR: blue; FONT-STYLE: italic; FONT-FAMILY: 'Monotype Corsiva'">Sue T. Doughty</SPAN></FONT></I></B><B><I><FONT face=Kendaia color=blue size=5><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; COLOR: blue; FONT-STYLE: italic; FONT-FAMILY: Kendaia"> <BR></SPAN></FONT></I></B><FONT color=navy size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: navy">SAP Workflow Specialist</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=green size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: green">OLD DOMINION FREIGHT LINE, INC.</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">500 Old Dominion Way</SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">, Thomasville, NC 27360</SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy"></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: navy">Toll Free :(800)432-6335, ext.5189</SPAN></FONT><FONT face=Arial color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: Arial"> <BR></SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">Phone :(336)822-5189 Fax :(336)822-5149</SPAN></FONT><FONT face=Arial color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: Arial"> <BR></SPAN></FONT><SPAN class=MsoHyperlink><U><FONT color=blue size=1><SPAN style="FONT-SIZE: 8pt"><A href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</A></SPAN></FONT></U></SPAN></P></DIV>
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<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Sue Doughty <BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, August 14, 2006 8:12 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> 'SAP Workflow Users' Group'<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> </SPAN></FONT></P></DIV>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We are on 4.7, SAP Basis 6.20, Support Pack 58</SPAN></FONT></P>
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<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We have a workflow user decision (Select Applicant) that is delayed occasionally. Each time it happens, I've noticed that the log (see below) contains an entry for <U>SWW_WI_ADMIN_CALLBACK</U> that executes for 10 to 15 minutes before the next step (PROCESS APPLICANT) of the workflow appears in the user's in-box. This does not happen all the time, only occasionally.</SPAN></FONT></P>
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<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> 824030 22 <U>Select Applicant</U> 00013123 Robert Hackett Applicant selected for personnel process 08/11/20</SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Workflow System Dialog work item created 08/11/2006 10:06:00 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Barbara Wilson Work item reserved 08/11/2006 10:07:22 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Barbara Wilson Execution started 08/11/2006 10:07:22 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Barbara Wilson Work Item Processing Complete 08/11/2006 </SPAN></FONT></B><B><U><FONT face=Arial color=red size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">10:07:24</SPAN></FONT></U></B><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Workflow System SWW_WI_ADMIN_CALLBACK 08/11/2006 </SPAN></FONT></B><B><U><FONT face=Arial color=red size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">10:19:10</SPAN></FONT></U></B><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT></B> </P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> 824109 818 <U>PROCESS APPLICANT</U> 00013123 Robert Hackett Review Requested </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Workflow System Dialog work item created 08/11/2006 </SPAN></FONT></B><B><U><FONT face=Arial color=red size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: red; FONT-FAMILY: Arial">10:19:10</SPAN></FONT></U></B><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Barbara Wilson Work item reserved 08/11/2006 10:27:51 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Barbara Wilson Work item forwarded 08/11/2006 10:27:51 Address... Kri</SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Kristine Maynard Work item reserved 08/11/2006 11:08:58 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Kristine Maynard Execution started 08/11/2006 11:08:58 </SPAN></FONT></B></P>
<P class=MsoNormal><B><FONT face=Arial color=navy size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"> Kristine Maynard Work Item Processing Complete 08/11/2006 11:09:00 </SPAN></FONT></B></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"></SPAN></FONT> </P>
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<P><FONT face=Arial color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">We have searched SAP help, the SAP Workflow Management book and Google and cannot find anything on <B><SPAN style="FONT-WEIGHT: bold">SWW_WI_ADMIN_CALLBACK</SPAN></B>. Has anyone ever had this happen or can anyone tell us what it happening?</SPAN></FONT><FONT color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy"></SPAN></FONT></P>
<P><FONT face="Times New Roman" color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy">Regards,</SPAN></FONT><FONT face=Arial color=navy><SPAN style="COLOR: navy; FONT-FAMILY: Arial"> </SPAN></FONT></P>
<P class=MsoNormal><B><I><FONT face="Monotype Corsiva" color=blue size=5><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; COLOR: blue; FONT-STYLE: italic; FONT-FAMILY: 'Monotype Corsiva'">Sue T. Doughty</SPAN></FONT></I></B><B><I><FONT face=Kendaia color=blue size=5><SPAN style="FONT-WEIGHT: bold; FONT-SIZE: 18pt; COLOR: blue; FONT-STYLE: italic; FONT-FAMILY: Kendaia"> <BR></SPAN></FONT></I></B><FONT color=navy size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: navy">SAP Workflow Specialist</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=green size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: green">OLD DOMINION FREIGHT LINE, INC.</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">500 Old Dominion Way</SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">, Thomasville, NC 27360</SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy"></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: navy">Toll Free :(800)432-6335, ext.5189</SPAN></FONT><FONT face=Arial color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: Arial"> <BR></SPAN></FONT><FONT color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy">Phone :(336)822-5189 Fax :(336)822-5149</SPAN></FONT><FONT face=Arial color=navy size=1><SPAN style="FONT-SIZE: 8pt; COLOR: navy; FONT-FAMILY: Arial"> <BR></SPAN></FONT><SPAN class=MsoHyperlink><U><FONT color=blue size=1><SPAN style="FONT-SIZE: 8pt"><A href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</A></SPAN></FONT></U></SPAN></P></DIV>
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