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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ed,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Good idea! I just opened an OSS message
for this.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'>Regards,</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><i><font size=5 color=blue face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:blue;font-weight:
bold;font-style:italic'>Sue T. Doughty</span></font></i></b><b><i><font size=5
color=blue face=Kendaia><span style='font-size:18.0pt;font-family:Kendaia;
color:blue;font-weight:bold;font-style:italic'> <br>
</span></font></i></b><font size=1 color=navy><span style='font-size:7.5pt;
color:navy'>SAP Workflow Specialist<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=green face="Times New Roman"><span
style='font-size:7.5pt;color:green'>OLD DOMINION FREIGHT LINE, INC.<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:address tabIndex="0"
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
w:st="on"><st1:Street w:st="on"><font size=1 color=navy face="Times New Roman"><span
style='font-size:8.0pt;color:navy'>500 Old Dominion Way</span></font></st1:Street><font
size=1 color=navy><span style='font-size:8.0pt;color:navy'>, <st1:City w:st="on">Thomasville</st1:City>,
<st1:State w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:address><font
size=1 color=navy><span style='font-size:8.0pt;color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face="Times New Roman"><span
style='font-size:7.5pt;color:navy'>Toll Free :(800)432-6335, ext.5189</span></font><font
size=1 color=navy face=Arial><span style='font-size:8.0pt;font-family:Arial;
color:navy'> <br>
</span></font><font size=1 color=navy><span style='font-size:8.0pt;color:navy'>Phone
:(336)822-5189 Fax :(336)822-5149</span></font><font size=1 color=navy
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:navy'> <br>
</span></font><span class=MsoHyperlink><u><font size=1 color=blue><span
style='font-size:8.0pt'><a href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font><o:p></o:p></u></span></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b><span style='font-weight:bold'>On Behalf Of
</span></b>Edward Diehl<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, August 24, 2006
3:34 PM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: SWW_WI_ADMIN_CALLBACK</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi Sue,<o:p></o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>We also
are experiencing the same issue with a user decision task. It hangs up on
SWW_WI_ADMIN_CALLBACK occasionally and has taken up to 20 minutes to
clear. We have no idea what is causing this. Have you submitted an <st1:City
w:st="on"><st1:place w:st="on">OSS</st1:place></st1:City> message on
this? This is definitely a "feature" in the SAP code. I saw
nothing in <st1:City w:st="on"><st1:place w:st="on">OSS</st1:place></st1:City>
when I searched by the function module name.<o:p></o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Ed Diehl<o:p></o:p></span></font></p>
<blockquote style='border:none;border-left:solid #A0C6E5 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div class=MsoNormal align=center style='text-align:center'><font size=1
face=Tahoma><span style='font-size:8.5pt;font-family:Tahoma'>
<hr size=1 width="100%" noshade color="#a0c6e5" align=center>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=1 face=Tahoma><span
style='font-size:8.5pt;font-family:Tahoma'>From: <i><span style='font-style:
italic'>"<st1:PersonName w:st="on">Sue Doughty</st1:PersonName>"
<Sue.Doughty@odfl.com></span></i><br>
Reply-To: <i><span style='font-style:italic'>"<st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName>" <sap-wug@mit.edu></span></i><br>
To: <i><span style='font-style:italic'>"<st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName>" <sap-wug@mit.edu></span></i><br>
Subject: <i><span style='font-style:italic'>RE: SWW_WI_ADMIN_CALLBACK</span></i><br>
Date: <i><span style='font-style:italic'>Thu, 24 Aug 2006 12:08:24 -0400</span></i><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I haven’t received any responses for
my issue below. Any help would be greatly appreciated!!</span></font><o:p></o:p></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'>Regards,</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal><b><i><font size=5 color=blue face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:blue;font-weight:
bold;font-style:italic'>Sue T. Doughty</span></font></i></b><b><i><font size=5
color=blue face=Kendaia><span style='font-size:18.0pt;font-family:Kendaia;
color:blue;font-weight:bold;font-style:italic'> <br>
</span></font></i></b><font size=1 color=navy><span style='font-size:7.5pt;
color:navy'>SAP Workflow Specialist</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=1 color=green face="Times New Roman"><span
style='font-size:7.5pt;color:green'>OLD DOMINION FREIGHT LINE, INC.</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:address w:st="on"><st1:Street w:st="on"><font size=1
color=navy face="Times New Roman"><span style='font-size:8.0pt;color:navy'>500
Old Dominion Way</span></font></st1:Street><font size=1 color=navy><span
style='font-size:8.0pt;color:navy'>, <st1:City w:st="on">Thomasville</st1:City>,
<st1:State w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:address><o:p></o:p></p>
<p class=MsoNormal><font size=1 color=navy face="Times New Roman"><span
style='font-size:7.5pt;color:navy'>Toll Free :(800)432-6335, ext.5189</span></font><font
size=1 color=navy face=Arial><span style='font-size:8.0pt;font-family:Arial;
color:navy'> <br>
</span></font><font size=1 color=navy><span style='font-size:8.0pt;color:navy'>Phone
:(336)822-5189 Fax :(336)822-5149</span></font><font size=1 color=navy
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:navy'> <br>
</span></font><span class=MsoHyperlink><u><font size=1 color=blue><span
style='font-size:8.0pt'><a href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font></u></span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">Sue Doughty</st1:PersonName> <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 14, 2006 8:12
AM<br>
<b><span style='font-weight:bold'>To:</span></b> '<st1:PersonName w:st="on">SAP
Workflow Users' Group</st1:PersonName>'<br>
<b><span style='font-weight:bold'>Subject:</span></b> </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We are on 4.7, SAP Basis 6.20, Support
Pack 58</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We have a workflow user decision (Select
Applicant) that is delayed occasionally. Each time it happens, I’ve
noticed that the log (see below) contains an entry for <u>SWW_WI_ADMIN_CALLBACK</u>
that executes for 10 to 15 minutes before the next step (PROCESS APPLICANT) of
the workflow appears in the user’s in-box. This does not happen all
the time, only occasionally.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
824030
22 <u>Select Applicant</u> 00013123 Robert
Hackett Applicant selected for personnel process 08/11/20</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
Workflow System
Dialog work item
created
08/11/2006
10:06:00
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Barbara Wilson</st1:PersonName>
Work item
reserved
08/11/2006 10:07:22
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Barbara Wilson</st1:PersonName>
Execution
started
08/11/2006 10:07:22
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Barbara Wilson</st1:PersonName>
Work Item Processing
Complete
08/11/2006 </span></font></b><b><u><font size=2 color=red face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:red;font-weight:bold'>10:07:24</span></font></u></b><b><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy;font-weight:bold'>
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
Workflow System
SWW_WI_ADMIN_CALLBACK
08/11/2006 </span></font></b><b><u><font size=2 color=red face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:red;font-weight:bold'>10:19:10</span></font></u></b><b><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy;font-weight:bold'>
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
824109
818 <u>PROCESS APPLICANT</u> 00013123 Robert Hackett
Review
Requested </span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
Workflow System
Dialog work item
created
08/11/2006 </span></font></b><b><u><font size=2 color=red face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:red;font-weight:bold'>10:19:10</span></font></u></b><b><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy;font-weight:bold'>
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Barbara Wilson</st1:PersonName>
Work item
reserved
08/11/2006 10:27:51
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Barbara Wilson</st1:PersonName>
Work item
forwarded
08/11/2006 10:27:51 Address...
Kri</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Kristine Maynard</st1:PersonName>
Work item
reserved
08/11/2006 11:08:58
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Kristine Maynard</st1:PersonName>
Execution
started
08/11/2006 11:08:58
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy;font-weight:bold'>
<st1:PersonName w:st="on">Kristine Maynard</st1:PersonName>
Work Item Processing
Complete
08/11/2006
11:09:00
</span></font></b><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>We have searched SAP help, the SAP Workflow Management book
and Google and cannot find anything on <b><span style='font-weight:bold'>SWW_WI_ADMIN_CALLBACK</span></b>.
Has anyone ever had this happen or can anyone tell us what it
happening?</span></font><o:p></o:p></p>
<p><font size=2 color=navy face="Times New Roman"><span style='font-size:10.0pt;
color:navy'>Regards,</span></font><font color=navy face=Arial><span
style='font-family:Arial;color:navy'> </span></font><o:p></o:p></p>
<p class=MsoNormal><b><i><font size=5 color=blue face="Monotype Corsiva"><span
style='font-size:18.0pt;font-family:"Monotype Corsiva";color:blue;font-weight:
bold;font-style:italic'>Sue T. Doughty</span></font></i></b><b><i><font size=5
color=blue face=Kendaia><span style='font-size:18.0pt;font-family:Kendaia;
color:blue;font-weight:bold;font-style:italic'> <br>
</span></font></i></b><font size=1 color=navy><span style='font-size:7.5pt;
color:navy'>SAP Workflow Specialist</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=1 color=green face="Times New Roman"><span
style='font-size:7.5pt;color:green'>OLD DOMINION FREIGHT LINE, INC.</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:address w:st="on"><st1:Street w:st="on"><font size=1
color=navy face="Times New Roman"><span style='font-size:8.0pt;color:navy'>500
Old Dominion Way</span></font></st1:Street><font size=1 color=navy><span
style='font-size:8.0pt;color:navy'>, <st1:City w:st="on">Thomasville</st1:City>,
<st1:State w:st="on">NC</st1:State> <st1:PostalCode w:st="on">27360</st1:PostalCode></span></font></st1:address><o:p></o:p></p>
<p class=MsoNormal><font size=1 color=navy face="Times New Roman"><span
style='font-size:7.5pt;color:navy'>Toll Free :(800)432-6335, ext.5189</span></font><font
size=1 color=navy face=Arial><span style='font-size:8.0pt;font-family:Arial;
color:navy'> <br>
</span></font><font size=1 color=navy><span style='font-size:8.0pt;color:navy'>Phone
:(336)822-5189 Fax :(336)822-5149</span></font><font size=1 color=navy
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:navy'> <br>
</span></font><span class=MsoHyperlink><u><font size=1 color=blue><span
style='font-size:8.0pt'><a href="mailto:sue.doughty@odfl.com">sue.doughty@odfl.com</a></span></font></u></span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
</div>
<p class=MsoNormal><font size=1 face=Tahoma><span style='font-size:8.5pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>>_______________________________________________<br>
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