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<BODY lang=ES style="tab-interval: 35.4pt" vLink=blue link=blue><![if !supportLineBreakNewLine]><![endif]>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff size=2>Hi
Kevin,</FONT></SPAN></DIV>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff size=2>Maybe
you should configure your workitem launch using SWFVISU transaction (CRM >=
4.0), where you can set the appropiate parameters for the task
visualization in PCUI. </FONT></SPAN><SPAN class=109281218-20072006><FONT
face=Arial color=#0000ff size=2>There you can set the CRM Object (for example
BUS2000126 for Opportunities) and the method.</FONT></SPAN></DIV>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff
size=2>Regards,</FONT></SPAN></DIV>
<DIV><SPAN class=109281218-20072006><FONT face=Arial color=#0000ff
size=2><BR>Cristian</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Mensaje original-----<BR><B>De:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu]<B>En nombre de </B>Kevin Wilson<BR><B>Enviado
el:</B> Jueves, 20 de Julio de 2006 13:25<BR><B>Para:</B> SAP Workflow Users'
Group<BR><B>Asunto:</B> Integrating EP UWL with CRM PCUI<BR><BR></FONT></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We are using
Enterprise Portals' Universal Worklist functionality to receive our workitems
from the CRM system.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We use PCUI
(People Centric UI) to view leads and
opportunities.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>If we send a
lead or an opportunity as objects in a workitem, or wish to execute a workitem
that fires up a lead or opportunity for action, how do we get that to fire up
the PCUI as apposed to the standard CRM display for leads and
opportunities?</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We could use a
method that calls a screen with an imbedded HTML Control Object but that's not
desirable. We'd prefer to be able to have the object link in the UWL refer to
the applicable URL for the PCUI lead or
opportunity.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>If you know
anybody who is doing this we'ld like to hear from
them.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2>Thanks</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2>Kevin</FONT></SPAN></DIV></BLOCKQUOTE></SPAN></BODY></HTML>