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<BODY lang=ES style="tab-interval: 35.4pt" vLink=blue link=blue><![if !supportLineBreakNewLine]><![endif]>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We are using
Enterprise Portals' Universal Worklist functionality to receive our workitems
from the CRM system.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We use PCUI
(People Centric UI) to view leads and opportunities.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>If we send a lead
or an opportunity as objects in a workitem, or wish to execute a workitem that
fires up a lead or opportunity for action, how do we get that to fire up the
PCUI as apposed to the standard CRM display for leads and
opportunities?</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>We could use a
method that calls a screen with an imbedded HTML Control Object but that's not
desirable. We'd prefer to be able to have the object link in the UWL refer to
the applicable URL for the PCUI lead or opportunity.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff size=2>If you know
anybody who is doing this we'ld like to hear from
them.</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2>Thanks</FONT></SPAN></SPAN></DIV>
<DIV dir=ltr align=left><SPAN lang=EN-GB
style="FONT-SIZE: 12pt; mso-ansi-language: EN-GB"><SPAN
class=493121817-20072006><FONT face=Arial color=#0000ff
size=2>Kevin</FONT></SPAN></DIV></SPAN></BODY></HTML>