<div>G'day Paul,</div>
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<div>I believe you are correct. The role that is linked to the Task needs to be assigned to agents. Having a composite role which brings together a number of other roles doesn't link it to users who have any of the individual roles and indeed you wouldn't want to. If this were the case and you had a general role which gave basic access that was allocated to each composite role, then linking any composite role would be the same as marking the task as general.
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<div>One concept that I have used before where there are company code specific roles and I wanted each company code linked to the same task was to have the security people create a dummy role which was included in each of the company code specifc roles. This way I could just link the task to the dummy non-cocd specific role knowing that users within each CoCd would be assigned this role. This is really just transfering maintenance effort to the security team rather than a WF admin team, however I believe that the security team can be quite sexy about it with help of some external products.
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<div>Good luck. If you do come up with anything cunning please report back.</div>
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<div>Have fun,</div>
<div>Mark<br><br> </div>
<div><span class="gmail_quote">On 7/12/06, <b class="gmail_sendername">Paul Bakker</b> <<a href="mailto:paulbakker@hotmail.com">paulbakker@hotmail.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<div><br>Hi,<br> <br> I need to assign about 20 roles to a task, to define the set of possible agents. I was hoping to get around this by defining a COMPOSITE role, which includes these 20 single roles.<br> <br>I had never actually tried using composite before, but I always assumed that it would work - I hoped task would 'inherit' the users assigned to each single role.
<br> <br>But this turns out to be wrong - the workflow fails because the task has no possible agents! When you navigate through the Agent maintenance screen, you cannot drill down to any agents.<br> <br>Can somebody confirm / deny that composite roles CANNOT be used for agent assignment (except when the agents are directly assigned to the composite role itself)?
<br> <br>thanks,<br>Paul<br><br><br><br>
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