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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I did the assignment in the IMG as
follows: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Loans Management<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Transaction Management<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Release<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Maintain Workflow Settings<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Maintain Areas of Responsibility for Agent
Assignment<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Therefore I’m unsure where to check
the assignment for the task.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanx for your response.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Ayesha Khan<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Hill, Anna<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, May 04, 2006 5:39
PM<br>
<b><span style='font-weight:bold'>To:</span></b> SAP Workflow Users' Group<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Maintain Areas of
Responsibility for Agent Assignment</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Have you checked the possible agent
assignment against the underlying task?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><b><font size=1 color=navy face=Arial><span lang=EN-GB style='font-size:
7.5pt;font-family:Arial;color:navy;font-weight:bold'>Anna Hill</span></font></b><font
color=navy><span lang=EN-GB style='color:navy'><br>
</span></font><font size=1 color=gray face=Arial><span style='font-size:7.5pt;
font-family:Arial;color:gray'>SAP Netweaver Technology</span></font><font
color=navy><span style='color:navy'> <o:p></o:p></span></font></p>
<p><font size=1 color=gray face="Arial Black"><span lang=EN-GB
style='font-size:7.5pt;font-family:"Arial Black";color:gray'>SAP (<st1:place
w:st="on"><st1:country-region w:st="on">UK</st1:country-region></st1:place>)
Ltd</span></font><font color=navy><span lang=EN-GB style='color:navy'><br>
</span></font><st1:Street w:st="on"><st1:address w:st="on"><font size=1
color=gray face=Arial><span lang=EN-GB style='font-size:7.5pt;font-family:
Arial;color:gray'>Clockhouse Place</span></font></st1:address></st1:Street><font
size=1 color=gray face=Arial><span lang=EN-GB style='font-size:7.5pt;
font-family:Arial;color:gray'>,</span></font><font size=1 color=navy
face=Arial><span lang=EN-GB style='font-size:7.5pt;font-family:Arial;
color:navy'> </span></font><st1:Street w:st="on"><st1:address w:st="on"><font
size=1 color=gray face=Arial><span lang=EN-GB style='font-size:7.5pt;
font-family:Arial;color:gray'>Bedfont Road</span></font></st1:address></st1:Street><font
size=1 color=gray face=Arial><span lang=EN-GB style='font-size:7.5pt;
font-family:Arial;color:gray'>,<br>
Feltham, Middlesex TW14 8HD</span></font><font color=navy><span lang=EN-GB
style='color:navy'> </span><o:p></o:p></font></p>
<p><font size=1 color=navy face="Arial Black"><span lang=DE style='font-size:
7.5pt;font-family:"Arial Black";color:navy'>T </span></font><font
color=navy><span lang=DE style='color:navy'> </span></font><font size=1
color=gray face=Arial><span lang=DE style='font-size:7.5pt;font-family:Arial;
color:gray'>+44 (0)20 8917 6125</span></font><font size=1 color=navy
face=Arial><span lang=DE style='font-size:7.5pt;font-family:Arial;color:navy'><br>
</span></font><font size=1 color=navy face="Arial Black"><span lang=DE
style='font-size:7.5pt;font-family:"Arial Black";color:navy'>F </span></font><font
color=navy><span lang=DE style='color:navy'> </span></font><font size=1
color=gray face=Arial><span lang=DE style='font-size:7.5pt;font-family:Arial;
color:gray'>+44 (0)20 8917 6461<br>
</span></font><font size=1 color=navy face="Arial Black"><span lang=DE
style='font-size:7.5pt;font-family:"Arial Black";color:navy'>M </span></font><font
color=navy><span lang=DE style='color:navy'> </span></font><font size=1
color=gray face=Arial><span lang=DE style='font-size:7.5pt;font-family:Arial;
color:gray'>+44 (0)7966 975125</span></font><font size=1 color=navy face=Arial><span
lang=DE style='font-size:7.5pt;font-family:Arial;color:navy'><br>
</span></font><font size=1 color=navy face="Arial Black"><span lang=DE
style='font-size:7.5pt;font-family:"Arial Black";color:navy'>E </span></font><font
color=navy><span lang=DE style='color:navy'> </span><a
href="mailto:anna.hill@sap.com"><font size=1 face=Arial><span lang=DE
style='font-size:7.5pt;font-family:Arial'>anna.hill@sap.com</span></font></a> </font><span
lang=DE><o:p></o:p></span></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Ayesha Khan<br>
<b><span style='font-weight:bold'>Sent:</span></b> 04 May 2006 10:51<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Maintain Areas of Responsibility
for Agent Assignment</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are using the SAP standard loan workflow (template
20000263) and are on R/3 version 4.7. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have a custom agent rule for this workflow.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The problem was that no item was in anyone’s inbox to
be released and therefore we could not disburse the loan. I was told to
update “Maintain Areas of Responsibility for Agent Assignment” in
the IMG. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I then populated the responsibility & agent assignment
with a role and then assigned multiple agents to that role. However the
email only goes to one of the agent’s inbox. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>How do I get it to go to all the agents also, why
isn’t the rule working anymore? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 color=teal face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:teal'>Ayesha Khan</span></font></b></strong><strong><b><font
color=teal face=Tahoma><span style='font-family:Tahoma;color:teal'><o:p></o:p></span></font></b></strong></p>
<p class=MsoNormal><font size=2 color=teal face=Wingdings><span
style='font-size:10.0pt;font-family:Wingdings;color:teal'>/ </span></font><font
size=2 color=teal face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:teal'>ayesha.khan@capetown.gov.za</span></font><o:p></o:p></p>
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