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<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>We are on SRM 5.0, SAP_Basis 700, support
pack 6. Our requirement is:<o:p></o:p></span></font></p>
<ol style='margin-top:0in' start=1 type=1>
<li class=MsoNormal style='color:black;mso-list:l0 level1 lfo1'><font size=2
color=black face=Verdana><span style='font-size:10.0pt'>Invoice submitted
for approval<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:black;mso-list:l0 level1 lfo1'><font size=2
color=black face=Verdana><span style='font-size:10.0pt'>Email notification
is sent out to the approver (regular email notification report for offline
approval works fine here RBBP_NOTIFICATION_OFFAPP)<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:black;mso-list:l0 level1 lfo1'><font size=2
color=black face=Verdana><span style='font-size:10.0pt'>If approver has
not acted after three days, send another email notification<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:black;mso-list:l0 level1 lfo1'><font size=2
color=black face=Verdana><span style='font-size:10.0pt'>If approver has
not acted after six days, send another email notification<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:black;mso-list:l0 level1 lfo1'><font size=2
color=black face=Verdana><span style='font-size:10.0pt'>If approver has
not acted after ten day, auto-reject the invoice<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>I was thinking about using Alerting
workflow (WS14500051) but cannot find any clear documentation of how it needs
to be set up. I have found <st1:City w:st="on"><st1:place w:st="on">OSS</st1:place></st1:City>
note 865249 that tells you how to use a custom alert notification workflow.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>Has anyone implemented these alerts? Could
you please provide our experience? Also, if you have a suggestion of how to
accomplish these requirements, please let me know.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>(In our old 3.0 system, we have a custom
batch job that monitors SWWWIHEAD table and send notifications for items that
are older than 3 days but are still in status ready. It works OK but the
performance is very poor and I’d like to avoid such a solution).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>Thanks much.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'>Natasha<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Verdana><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=2 color="#bebfc2" face=Verdana><span
style='font-size:10.0pt;font-family:Verdana;color:#BEBFC2'>Natasha Baunach</span></font></b></strong><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#bebfc2" face=Verdana><span
style='font-size:10.0pt;color:#BEBFC2'>Sr. Application Developer, SRM Team</span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#bebfc2" face=Verdana><span
style='font-size:10.0pt;color:#BEBFC2'>971-215-2276</span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 color="#bebfc2" face=Verdana><span
style='font-size:10.0pt;color:#BEBFC2'>866-272-3809</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
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