<div>Try searching on Deadlines. Loads of stuff in the SAP help, the archives of this list etc.</div>
<div> </div>
<div>In your case you specifically want Modelled Deadlines.</div>
<div> </div>
<div>Good luck,</div>
<div>Mark<br><br> </div>
<div><span class="gmail_quote">On 3/23/06, <b class="gmail_sendername">Raghu Arramreddy</b> <<a href="mailto:reighu@yahoo.com">reighu@yahoo.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div style="DIRECTION: ltr">if approver fails to act on a decision step in 2 days<br>need to send a workitem from approver to an escalation manager<br><br>if escalation manager doesnt act within 1 day <br>need to send the workitem to the supervisor
<br><br>how do we implement this<br><br><br>i developed all the steps for the normal flow and it is working<br>all the roles for agents are maintained<br>how do i set up the escalation process<br> </div>
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