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<DIV dir=ltr align=left><SPAN class=151402922-06032006><FONT face=Arial
color=#0000ff size=2>Jerry, </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=151402922-06032006><FONT face=Arial
color=#0000ff size=2>The "activated" substitutions are held on table HRUS_D2 in
the backend systems (this includes both passive and active
substitutions).</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=151402922-06032006><FONT face=Arial
color=#0000ff size=2>"Deactivated" substitutions are held on the portal only.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=151402922-06032006><FONT face=Arial
color=#0000ff size=2>HOWEVER, your backend system must include the
SAP_WAPI_SUBST* function modules to do this. </FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=1>Regards,</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#000080 size=1>Jocelyn
Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Senior Consultant</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>North Sydney </FONT></SPAN><BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>NSW, 2060</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Australia</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>T +61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>M + 61 412 390 267</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </P>
<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>The
information contained in or attached to this electronic transmission is
confidential and may be legally privileged. It is intended only for the person
or entity to which it is addressed. If you are not the intended recipient, you
are hereby notified that any distribution, copying, review, retransmission,
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contained in it is strictly prohibited. If you have received this electronic
transmission in error, please immediately contact the sender to arrange for the
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<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>Electronic
transmission cannot be guaranteed to be secure and accordingly, the sender does
not accept liability for any such data corruption, interception, unauthorized
amendment, viruses, delays or the consequences thereof.</FONT></SPAN></P>
<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>Any views
expressed in this electronic transmission are those of the individual sender,
except where the message states otherwise and the sender is authorized to state
them to be the views of SAP AG or any of its subsidiaries. SAP AG, its
subsidiaries, and their directors, officers and employees make no representation
nor accept any liability for the accuracy or completeness of the views or
information contained herein. Please be aware that the furnishing of any pricing
information/ business proposal herein is indicative only, is subject to change
and shall not be construed as an offer or as constituting a binding agreement on
the part of SAP AG or any of its subsidiaries to enter into any relationship,
unless otherwise expressly stated. </FONT></SPAN></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of
</B>jerry.martinek<BR><B>Sent:</B> Saturday, 04 March 2006 1:21 AM<BR><B>To:</B>
'SAP Workflow Users' Group'<BR><B>Subject:</B> RE: RE: Subsitution and possible
agents<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi
Jocelyn,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I must have missed
something in our system because when I had played around with the UWL
substitutions I didn’t see the definitions in our ERP2005 system(NW2004S). Which
backend tables are being updated with the UWL generated
substitutions?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I had also made a
similar posting in SDN where I was told that the UWL substitutions do not get
saved in the backend system(SRM5).<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"><A
href="https://forums.sdn.sap.com/thread.jspa?threadID=100918&messageID=1116270#1116270">https://forums.sdn.sap.com/thread.jspa?threadID=100918&messageID=1116270#1116270</A><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Can you please
clarify.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Courier New" size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Courier New'">Jerry<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
<st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>
[mailto:<st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Dart, Jocelyn<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> March 2, 2006 10:33 PM<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">SAP Workflow Users' Group</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: RE: Subsitution and possible
agents</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Excuse me Jerry but yes
they absolutely ARE linked to the backend system. </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">In fact when you create
a substitute through "Manage Substitutions" it attempts to create the
substitution in ALL linked backend systems.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P><FONT face=Arial size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial"><!-- Converted from text/rtf format -->Regards,</SPAN></FONT>
<BR><B><FONT face=Arial color=navy size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial">Jocelyn
Dart</SPAN></FONT></B> <BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">Senior
Consultant</SPAN></FONT> <BR><B><FONT face=Arial color=gray size=1><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">SAP
Australia Pty Ltd.</SPAN></FONT></B> <BR><FONT face=Arial color=gray
size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">Level
<st1:Street w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">1/168 Walker St</st1:address></st1:Street>.</SPAN></FONT>
<BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">North Sydney
</SPAN></FONT><BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">NSW,
2060</SPAN></FONT> <BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">Australia</SPAN></FONT>
<BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">T +61 412
390 267</SPAN></FONT> <BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">M + 61 412
390 267</SPAN></FONT> <BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial">E
jocelyn.dart@sap.com</SPAN></FONT> <BR><FONT face=Arial color=gray size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: gray; FONT-FAMILY: Arial"><A
href="http://www.sap.com/">http://www.sap.com</A></SPAN></FONT> <o:p></o:p></P>
<P><FONT face="Times New Roman" color=red size=1><SPAN lang=EN-AU
style="FONT-SIZE: 7.5pt; COLOR: red">The information contained in or attached to
this electronic transmission is confidential and may be legally privileged. It
is intended only for the person or entity to which it is addressed. If you are
not the intended recipient, you are hereby notified that any distribution,
copying, review, retransmission, dissemination or other use of this electronic
transmission or the information contained in it is strictly prohibited. If you
have received this electronic transmission in error, please immediately contact
the sender to arrange for the return of the original documents.
</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=red size=1><SPAN lang=EN-AU
style="FONT-SIZE: 7.5pt; COLOR: red">Electronic transmission cannot be
guaranteed to be secure and accordingly, the sender does not accept liability
for any such data corruption, interception, unauthorized amendment, viruses,
delays or the consequences thereof.</SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" color=red size=1><SPAN lang=EN-AU
style="FONT-SIZE: 7.5pt; COLOR: red">Any views expressed in this electronic
transmission are those of the individual sender, except where the message states
otherwise and the sender is authorized to state them to be the views of SAP AG
or any of its subsidiaries. SAP AG, its subsidiaries, and their directors,
officers and employees make no representation nor accept any liability for the
accuracy or completeness of the views or information contained herein. Please be
aware that the furnishing of any pricing information/ business proposal herein
is indicative only, is subject to change and shall not be construed as an offer
or as constituting a binding agreement on the part of SAP AG or any of its
subsidiaries to enter into any relationship, unless otherwise expressly stated.
</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=3>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
<st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>
[mailto:<st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>jerry martinek<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, 03 March 2006 4:41
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">SAP Workflow Users' Group</st1:PersonName><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: RE: Subsitution and possible
agents</SPAN></FONT><o:p></o:p></P>
<P><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 12pt">Hi
Baskaran,</SPAN></FONT></B><o:p></o:p></P>
<P><STRONG><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">There is also the UWL based substitutions that are
user/logon id based and are not liked to the backend
system.</SPAN></FONT></B></STRONG><o:p></o:p></P>
<P><STRONG><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Jerry</SPAN></FONT></B></STRONG> <o:p></o:p></P>
<P><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 12pt">----- Original Message
-----</SPAN></FONT></B><o:p></o:p></P>
<P class=MsoNormal><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 12pt">From</SPAN></FONT></B>: Rick Sample
<Rick.Sample@gbe.com> <o:p></o:p></P>
<P class=MsoNormal><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 12pt">Date</SPAN></FONT></B>: Thursday,
March 2, 2006 8:57 am <o:p></o:p></P>
<P class=MsoNormal><B><FONT face="Times New Roman" size=3><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 12pt">Subject</SPAN></FONT></B>: RE:
Subsitution and possible agents <o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">> Baskaran, <BR>> Just to expand on this topic...
<BR>> <BR>> 1. You can sub to anyone. <BR>> <BR>> 2. No
authorization checks are made until task is executed. <BR>> <BR>> 3. The
substitute may or may not have authorization for all tasks. <BR>> Here, you
have <BR>> a few options that you implement to ensure WF does not error out
<BR>> and/oruser does not see <BR>> certain tasks. Like HR WFs. <BR>>
You can add "classifications" to the tasks and users can <BR>> substitute ALL
<BR>> tasks or just these <BR>> specific classified tasks. <BR>>
<BR>> If you do not use classifications, you will need to ensure that all
<BR>> sub'd WFs have auth <BR>> checks (should be done anyway) and do
something like display a message <BR>> that user <BR>> does not have auth
for task. <BR>> <BR>> Also, two different types of substitutions exists.
<BR>> 1. Personal substitution. This is via UID and stored in HRUS_D2.
<BR>> 2. Position substitution. HRP1001 <BR>> <BR>> Dig around a bit
and let me know if you have any more questions. <BR>> There are reasons
(which may not be readily apparent) why we have <BR>> different types.
<BR>> <BR>> rick <BR>> <BR>> <BR>> >>>
jocelyn.dart@sap.com 3/1/2006 23:57:02 >>> <BR>> Hi Baskaran,
<BR>> Yes that is correct functionality. If you were expecting something
<BR>> different then you haven't understood the substitution process <BR>>
correctly. <BR>> The point of substitution is to allow someone to receive a
work item <BR>> on <BR>> behalf of the original recipient - so effectively
they are an <BR>> "implicit" <BR>> possible agent by their relationship to
the original recipient. <BR>> <BR>> Forwarding is of course a completely
separate issue - as then the <BR>> recipient receives the work item on their
own behalf, not on <BR>> behalf of <BR>> <BR>> someone else. <BR>>
<BR>> Regards, <BR>> Jocelyn Dart <BR>> Senior Consultant <BR>> SAP
Australia Pty Ltd. <BR>> Level <st1:Street w:st="on"><st1:address
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">1/168 Walker St</st1:address></st1:Street>. <BR>> North
Sydney <BR>> NSW, 2060 <BR>> <st1:country-region w:st="on"><st1:place
w:st="on">Australia</st1:place></st1:country-region> <BR>> T +61 412 390 267
<BR>> M + 61 412 390 267 <BR>> E jocelyn.dart@sap.com <BR>>
http://www.sap.com <" target="l">http://www.sap.com/> <BR>> <BR>>
The information contained in or attached to this electronic <BR>>
transmission <BR>> is confidential and may be legally privileged. It is
intended only for <BR>> the person or entity to which it is addressed. If you
are not the <BR>> intended recipient, you are hereby notified that any
distribution, <BR>> copying, review, retransmission, dissemination or other
use of this <BR>> electronic transmission or the information contained in it
is strictly <BR>> prohibited. If you have received this electronic
transmission in <BR>> error, <BR>> please immediately contact the sender
to arrange for the return of the <BR>> original documents. <BR>> <BR>>
Electronic transmission cannot be guaranteed to be secure and <BR>>
accordingly, the sender does not accept liability for any such data <BR>>
corruption, interception, unauthorized amendment, viruses, delays or <BR>>
the <BR>> consequences thereof. <BR>> <BR>> Any views expressed in this
electronic transmission are those of the <BR>> individual sender, except
where the message states otherwise and the <BR>> sender is authorized to
state them to be the views of SAP AG or <BR>> any of <BR>> its
subsidiaries. SAP AG, its subsidiaries, and their directors, <BR>> officers
and employees make no representation nor accept any liability <BR>> for the
accuracy or completeness of the views or information contained <BR>> herein.
Please be aware that the furnishing of any pricing <BR>> information/
<BR>> business proposal herein is indicative only, is subject to change and
<BR>> shall not be construed as an offer or as constituting a binding
<BR>> agreement on the part of SAP AG or any of its subsidiaries to enter
<BR>> into <BR>> any relationship, unless otherwise expressly stated.
<BR>> <BR>> <BR>> <BR>> ________________________________ <BR>>
<BR>> From: <st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName> [<st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">sap-wug-bounces@mit.edu</st1:PersonName>] On <BR>>
Behalf <BR>> Of Baskaran Aluru <BR>> Sent: Thursday, 02 March 2006 2:07 PM
<BR>> To: <st1:PersonName
style="BACKGROUND-POSITION: left bottom; BACKGROUND-IMAGE: url(res://ietag.dll/#34/#1001); BACKGROUND-REPEAT: repeat-x"
tabIndex=0 w:st="on">SAP Workflow Users' Group</st1:PersonName> <BR>>
Subject: Subsitution and possible agents <BR>> <BR>> <BR>> Hi Everyone,
<BR>> We have an issue in 4.7 with substitution. A substitute agent is able
<BR>> to execute the workitem even though they do not belong to the possible
<BR>> agents list. No errors or warnings. Task has "Forwarding not <BR>>
allowed" <BR>> set, possible agents come from a Role, and the substitute is
not <BR>> assigned to that Role. <BR>> <BR>> Is this an authorization
issue? Any clues would be appreciated. <BR>> <BR>> TIA, <BR>> Baskaran.
<BR>> <BR>> <BR>> _______________________________________________
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