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<TITLE>RE: Sent an executable mail with SAP Workflow</TITLE>
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<DIV dir=ltr><FONT face=Arial color=#000000 size=2>Mike,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>I have to disagree with you there (surprise
surprise). </FONT><FONT face=Arial size=2>To us this problem is very 'common'
and is definitely one of the main reason why our customers have chosen the
Voldomert solution (he whose name shall not be spoken). </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>There is no doubt that RSWUWFML2 is
adequate for most companies (it is 'free' after all!) but those companies that
want an enhanced user experience definitely look for another way...
</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>Regards,</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV></DIV>
<DIV id=idSignature18981 dir=ltr>
<DIV><FONT face=Arial color=#000000 size=2>
<DIV dir=ltr align=left><STRONG>
<DIV dir=ltr align=left><STRONG>
<DIV dir=ltr align=left><STRONG>Alon Raskin</STRONG></DIV>
<DIV dir=ltr align=left><STRONG>e: </STRONG><A
href="mailto:araskin@3i-consulting.com"
target=_blank><STRONG>araskin@3i-consulting.com</STRONG></A></DIV>
<DIV dir=ltr align=left><STRONG>p: +1 207 409 4983 (please note new
number)</STRONG></DIV>
<DIV dir=ltr align=left><STRONG>f: +61 3 8610 1239
</STRONG></DIV></STRONG></DIV></STRONG></DIV></FONT></DIV></DIV>
<DIV dir=ltr><BR>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu on behalf of Mike
Pokraka<BR><B>Sent:</B> Tue 2/28/2006 13:44<BR><B>To:</B> SAP Workflow Users'
Group<BR><B>Subject:</B> RE: Sent an executable mail with SAP
Workflow<BR></FONT><BR></DIV>
<DIV>
<P><FONT size=2>Or perhaps Thunderbird, Mutt, Pine, Evolution, KMail,
Eudora?<BR><BR>On a more seious note, the idea of "common" problem is debatable.
Email<BR>and workflow 'remove from other's inboxes' functionalities
are<BR>incompatible. Unlike work items, email is one-way communication (as
anyone<BR>knows who's ever tried to use Outlook's stupid 'recall' function), so
once<BR>it's sent it's gone. Trying to combine that with
WF's<BR>"reserve-item-and-nobody-else-sees-it-anymore" functionality is a bit of
a<BR>paradox. We might as well discuss time travel and whether it's
possible<BR>for a man to be his own mother (theoretically, yes).
RSWUWFML2<BR>notifications are only good for single-recipient type items, and
usually<BR>also only occasional users. If this is a frequent flow then get rid
of<BR>them alltogether. Or else replace the notification with a sendmail to
a<BR>group mailbox which many people can see.<BR><BR>An area to maybe look at is
improving on the 'shotgun' approach of sending<BR>to everyone. Or else it's also
not really that difficult to create<BR>parallel flows for each department/area.
Create a dummy responsibility<BR>rule with a DEPARTMENT container element, a
responsibility for each dept,<BR>and have a couple of parallel branches (one
required to complete fork),<BR>each binding a different hardcoded value to this
rule.<BR><BR>Cheers<BR>Mike<BR><BR>Alon Raskin wrote:<BR>> What email client
are you using Holk? Outlook? Lotus Notes?<BR>><BR>> Alon Raskin<BR>> e:
araskin@3i-consulting.com <<A
href="mailto:araskin@3i-consulting.com">mailto:araskin@3i-consulting.com</A>><BR>>
p: +1 207 409 4983 (please note new number)<BR>> f: +61 3 8610
1239<BR>><BR>> ________________________________<BR>><BR>> From:
sap-wug-bounces@mit.edu on behalf of Schwinge, Holk, HO<BR>> Sent: Tue
2/28/2006 10:55<BR>> To: 'sap-wug@mit.edu'<BR>> Subject: Sent an
executable mail with SAP Workflow<BR>><BR>><BR>><BR>> Dear
members,<BR>><BR>> we would like to establish a workflow for following
business process:<BR>><BR>> an inquiery from a customer has to be send to
the responsibles of<BR>different departments, because it is unknown which
department will treat<BR>this task.<BR>><BR>> I know two possibilities to
realise this demand:<BR>> 1) send a mail to every responsible with the send
mail workflow element.<BR>The problem is (as far as I know), that you can't sent
an executable<BR>attachment (for example the sales document ) with the
workflow-element<BR>"sent mail". To receive only a mail with text and the
document number is<BR>considered here to be user-unfriendly.<BR>><BR>> 2)
send a workitem and inform the responsibles by mail with
an<BR>executable<BR>> attachment with the report RSWUWFML2.<BR>> The
problem with this procedure is, that if the first person opens the<BR>workitem,
the others will find no workitem in their workplace when they<BR>execute the
attachment. That means, that the other recipients have to<BR>check several times
if the first or other recipients have given the<BR>workitem back. This is also
considered to be user-unfriendly. As the<BR>number of departements will ofen
change, it would be difficult to creat<BR>a<BR>> workflow sending parallel
workitems to each of them.<BR>><BR>> I can't believe, that there is no
elegant solution for this "common"<BR>problem and I am sure that one of you has
already solved it or has a<BR>good<BR>> idea for me.<BR>><BR>> Thank
you very much in advance for your help.<BR>><BR>> Kind regards<BR>>
Holk Schwinge<BR>><BR>> SAP Competence Center<BR>> Logistik/Vertrieb
und Distribution<BR>><BR>> The contents of this e-mail are confidential.
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or<BR>contractual declarations by email. In no event will Bertrandt be
liable<BR>to<BR>> you or any third party for any direct, indirect,
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from this failure.<BR>><BR>><BR>><BR>>
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