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<HTML><HEAD><TITLE>Info requested: Has anyone turned forwarding off or created custom tools?</TITLE>
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<DIV dir=ltr align=left><SPAN class=078591420-13012006><FONT face=Tahoma
color=#0000ff size=2>Yes. In 4.7/Basis 6.20 there is a flag at the
task-level 'Forwarding not allowed'. Using this you can disable
forwarding for a specific task. If someone selects this workitem from their
inbox and tries to forward it, they will get an errormsg that forwarding is not
allowed for that.</FONT></SPAN></DIV>
<DIV align=left><FONT face=Tahoma><FONT color=#0000ff><FONT size=2><SPAN
class=078591420-13012006></SPAN></FONT></FONT></FONT> </DIV>
<DIV align=left><FONT face=Tahoma><FONT color=#0000ff><FONT size=2><SPAN
class=078591420-13012006>We had a
</SPAN>decision task where Forwarding was <SPAN
class=078591420-13012006>to be dis</SPAN>allowed<SPAN
class=078591420-13012006>. A</SPAN> button<SPAN
class=078591420-13012006>/decision-option </SPAN>was <SPAN
class=078591420-13012006>then
</SPAN>provided to the user to forward that task to another <SPAN
class=078591420-13012006>agent </SPAN>a<SPAN class=078591420-13012006>fter
</SPAN>v<SPAN class=078591420-13012006>alidating
</SPAN>business rules. </FONT></FONT></FONT><FONT><FONT><FONT
face=Tahoma><FONT color=#0000ff><FONT size=2>We called it <SPAN
class=078591420-13012006>"Re-route" just to distinguish it from the standard
Forwarding capability that workflow provides and to avoid any user
confusion.</SPAN></FONT></FONT></FONT></FONT></FONT><BR></DIV>
<DIV align=left><SPAN class=078591420-13012006><FONT face=Tahoma color=#0000ff
size=2>HTHS,</FONT></SPAN></DIV>
<DIV align=left><SPAN class=078591420-13012006><FONT face=Tahoma color=#0000ff
size=2>Baskaran.</FONT></SPAN></DIV>
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<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT face=Tahoma
size=2><B>From:</B> sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu]
<B>On Behalf Of </B>Dart, Jocelyn<BR><B>Sent:</B> Wednesday, January 11, 2006
11:35 PM<BR><B>To:</B> sap-wug@mit.edu<BR><B>Subject:</B> Info requested: Has
anyone turned forwarding off or created customtools?<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P><FONT face=Arial size=2>Hi Folks, </FONT></P>
<P><FONT face=Arial size=2>I'm trying to advocate some changes to the standard
forwarding mechanism so that chosen forward-to user can be </FONT><BR><FONT
face=Arial size=2>validated. </FONT></P>
<P><FONT face=Arial size=2>To help raise the priority of this issue, would
anyone please let me know if you have worked on any site where:</FONT> </P>
<P><FONT face=Arial size=2>* Forwarding was turned off due to lack of the
ability to validate the user according to business rules</FONT> </P>
<P><FONT face=Arial size=2>* Custom tools were developed to ensure work items
could only be forwarded to appropriate users according to business
rules</FONT></P>
<P><FONT face=Arial size=2>Your assistance is much appreciated. </FONT></P>
<P><FONT face=Arial size=1>Regards,</FONT> <BR><B><FONT face=Arial color=#000080
size=1>Jocelyn Dart</FONT></B> <BR><FONT face=Arial color=#808080 size=1>Senior
Consultant</FONT> <BR><B><FONT face=Arial color=#808080 size=1>SAP Australia Pty
Ltd.</FONT></B> <BR><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT> <BR><FONT face=Arial color=#808080 size=1>North Sydney
</FONT><BR><FONT face=Arial color=#808080 size=1>NSW, 2060</FONT> <BR><FONT
face=Arial color=#808080 size=1>Australia</FONT> <BR><FONT face=Arial
color=#808080 size=1>T +61 412 390 267</FONT> <BR><FONT face=Arial
color=#808080 size=1>M + 61 412 390 267</FONT> <BR><FONT face=Arial
color=#808080 size=1>E jocelyn.dart@sap.com</FONT> <BR><A
href="http://www.sap.com"><U></U><U><FONT face=Arial color=#0000ff
size=1>http://www.sap.com</FONT></U></A> </P>
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