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<DIV dir=ltr align=left><SPAN class=347455405-13012006><FONT face=Arial
color=#0000ff size=2>Yes or **** EVEN BETTER *** don't use simple deadline
monitoring - use the modeled deadline monitoring outcome e.g. "Deadline reached"
and then add a send mail step to the deadline reached outcome.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=347455405-13012006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=347455405-13012006><FONT face=Arial
color=#0000ff size=2>Missed deadlines are always a strange beast because they
are a very special type of work item, and you only have limited control over
them. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=347455405-13012006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=347455405-13012006><FONT face=Arial
color=#0000ff size=2>Better to send an ordinary email where you can control the
texts, and they don't accidentally pass on access to the original work item.
</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=1>Regards,</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#000080 size=1>Jocelyn
Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Senior Consultant</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>Level 1/168 Walker
St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>North Sydney </FONT></SPAN><BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>NSW, 2060</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Australia</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>T +61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>M + 61 412 390 267</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </P>
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<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of
</B>workflow99@aol.com<BR><B>Sent:</B> Friday, 13 January 2006 3:57
AM<BR><B>To:</B> sap-wug@mit.edu<BR><B>Subject:</B> Re: Missed Deadline messages
not going to Lotus Notes<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV style="FONT-SIZE: 10pt; FONT-FAMILY: 'Verdana'">
<DIV>
<DIV>Helene,</DIV>
<DIV> </DIV>
<DIV>Report <SPAN class=correction id="">RSWUWFML2</SPAN> (email notifications
for work items) does what you need (using the Collective Message option).
Unfortunately there is no option to be able to select sending notifications only
for <SPAN class=correction id="">DL</SPAN> messages. In our case we only wanted
notification for <SPAN class=correction id="">WIs</SPAN> but got an <SPAN
class=correction id="">unexpectd</SPAN> bonus ;-)</DIV>
<DIV> </DIV>
<DIV>You can probably create your own version of <SPAN class=correction
id="">RSWUWFML2</SPAN> for <SPAN class=correction id="">DL</SPAN>
messages.</DIV>
<DIV> </DIV>
<DIV>Best Regards,<BR><SPAN class=correction id="">Ramki</SPAN> <SPAN
class=correction id="">Maley</SPAN>,<BR><SPAN class=correction id="">WF</SPAN>
Developer - <SPAN class=correction id="">USCBP</SPAN>.<BR></DIV>
<DIV> </DIV> <BR>-----Original Message-----<BR>From: HELENE_<SPAN
class=correction id="">PAQUIN</SPAN>@acdi-cida.gc.ca<BR>To: SAP <SPAN
class=correction id="">Workflow</SPAN> Users' Group <sap-wug@mit.e<SPAN
class=correction id="">du</SPAN>><BR>Sent: Wed, 11 Jan 2006 16:54:31
-0500<BR>Subject: Missed Deadline messages not going to Lotus Notes<BR><BR>
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<DIV class=AOLPlainTextBody
id=AOLMsgPart_0_ca693104-08a0-4f92-a546-158d868232f5><PRE><TT>Hello <SPAN class=correction id="">Workflowers</SPAN>:
We are on 4.7 and all our mail notification messages <SPAN class=correction id="">rec'd</SPAN> in the Business
Workplace <SPAN class=correction id="">Inbox</SPAN> (Unread folder) are also sent to our Lotus Notes <SPAN class=correction id="">inbox</SPAN>.
I am trying to implement Simple Deadline monitoring, my problem is: all
mail notification for Latest start, Requested end and Latest end, for
missed deadline messages, are going to Business Workplace under the
"Deadline messages" folder only and are not going out to our <SPAN class=correction id="">inbox</SPAN> in Lotus
Notes.
We absolutely need to inform our users that they have missed the deadline
in their Lotus Notes (they never go to Business Workplace - we send them an
email with a link to <SPAN class=correction id="">MSS</SPAN> and they execute work items there).
Has anyone encountered that problem before and would have a solution as how
to have those types of email notifications sent to Lotus notes. I am
trying to avoid implementing modeled deadline monitoring as the <SPAN class=correction id="">workflow</SPAN> is
already very complex (I had to split it twice already because it was too
big).
Any idea would be greatly appreciated. Thank you.
Hélène <SPAN class=correction id="">Paquin</SPAN>
819-994-2249 | <A href="mailto:helene_paquin%40acdi-cida.gc.ca">helene_<SPAN class=correction id="">paquin</SPAN>@acdi-cida.gc.ca</A> | Télécopieur/Facsimile:
819-953-6359
<SPAN class=correction id="">Analyste</SPAN> <SPAN class=correction id="">programmeur</SPAN>, Déroulement <SPAN class=correction id="">des</SPAN> opérations SAP et WEB
Direction <SPAN class=correction id="">des</SPAN> services et solutions à la clientèle (<SPAN class=correction id="">DSSC</SPAN>)
Direction générale de la <SPAN class=correction id="">gestion</SPAN> de <SPAN class=correction id="">l'information</SPAN> et de la <SPAN class=correction id="">technologie</SPAN>
(<SPAN class=correction id="">DGGIT</SPAN>)
<SPAN class=correction id="">Agence</SPAN> <SPAN class=correction id="">canadienne</SPAN> de développement international
200, promenade du Portage, <SPAN class=correction id="">Gatineau</SPAN> (Québec)
Canada <SPAN class=correction id="">K1A</SPAN> 0G4
Programmer Analyst, Technical Workflow SAP and WEB
Client Services and Solutions Division (<SPAN class=correction id="">CSSD</SPAN>)
Information Management and Technology Branch (<SPAN class=correction id="">IMTB</SPAN>)
Canadian International Development Agency
200 Promenade du Portage, <SPAN class=correction id="">Gatineau</SPAN> (Quebec)
Canada <SPAN class=correction id="">K1A</SPAN> 0G4
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