<html><head><style type="text/css"><!-- DIV {margin:0px} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><DIV></DIV>
<DIV>Hi Jocelyn, </DIV>
<DIV> </DIV>
<DIV>My previous site were horrified when they found out how wide open to abuse forwarding is. Actually, you know who I'm talking about since you worked on their SRM implementation :-) </DIV>
<DIV> </DIV>
<DIV>We disabled forwarding alltogether for some steps. Fortunately we managed to sidestep custom developments (with a few near misses) by a number of radical design changes through the project - one of the reasons it took somewhat longer than planned. </DIV>
<DIV> </DIV>
<DIV>In the end it was ONLY master data that could determine where the WI goes (or SWIA). It was invoice verification, and if the approver is wrong, they have to reject it and AP have to get the org chart changed and resend for approval. The downside: some pain for AP, the upside: strict control and very good org maintenance (I hope.... they've been live for two months). </DIV>
<DIV> </DIV>
<DIV>It would have been good to restrict forwarding by something more than possible agents (all approvers ends up with the same issues as Mark described). </DIV>
<DIV> </DIV>
<DIV>Incidentally the same issues arise time and again with substitution. Yes I know we can use classifications, but they don't work for personal subs and we can't always use the positions to assign agents (e.g. document creator = SAP Userid).</DIV>
<DIV> </DIV>
<DIV>My contribution to the wishlist is to have a third 'forwarding and substitution agents', in addition to actual and excluded agents in the WF builder. Preferably able to use a rule. </DIV>
<DIV>The reason it has to be in the WF rather than part of the user/inbox is that different tasks need different forwarding; salary reviews should not go to the secretary, and a few pencils don't need to be approved by a board member.</DIV>
<DIV> </DIV>
<DIV>Cheers</DIV>Mike
<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman, new york, times, serif">
<DIV><BR><BR>----- Original Message ----<BR>From: "Dart, Jocelyn" <jocelyn.dart@sap.com><BR>To: sap-wug@mit.edu<BR>Sent: 12 January 2006 09:35:09<BR>Subject: Info requested: Has anyone turned forwarding off or created custom tools?<BR><BR><XMETA CONTENT="text/html; charset=us-ascii" HTTP-EQUIV="Content-Type"><XMETA CONTENT="MS Exchange Server version 6.5.7233.28" NAME="Generator"><!-- Converted from text/rtf format -->
<P><FONT face=Arial size=2>Hi Folks, </FONT></P>
<P><FONT face=Arial size=2>I'm trying to advocate some changes to the standard forwarding mechanism so that chosen forward-to user can be </FONT><BR><FONT face=Arial size=2>validated. </FONT></P>
<P><FONT face=Arial size=2>To help raise the priority of this issue, would anyone please let me know if you have worked on any site where:</FONT> </P>
<P><FONT face=Arial size=2>* Forwarding was turned off due to lack of the ability to validate the user according to business rules</FONT> </P>
<P><FONT face=Arial size=2>* Custom tools were developed to ensure work items could only be forwarded to appropriate users according to business rules</FONT></P>
<P><FONT face=Arial size=2>Your assistance is much appreciated. </FONT></P>
<P><FONT face=Arial size=1>Regards,</FONT> <BR><B><FONT face=Arial color=#000080 size=1>Jocelyn Dart</FONT></B> <BR><FONT face=Arial color=#808080 size=1>Senior Consultant</FONT> <BR><B><FONT face=Arial color=#808080 size=1>SAP Australia Pty Ltd.</FONT></B> <BR><FONT face=Arial color=#808080 size=1>Level 1/168 Walker St.</FONT> <BR><FONT face=Arial color=#808080 size=1>North Sydney </FONT><BR><FONT face=Arial color=#808080 size=1>NSW, 2060</FONT> <BR><FONT face=Arial color=#808080 size=1>Australia</FONT> <BR><FONT face=Arial color=#808080 size=1>T +61 412 390 267</FONT> <BR><FONT face=Arial color=#808080 size=1>M + 61 412 390 267</FONT> <BR><FONT face=Arial color=#808080 size=1>E jocelyn.dart@sap.com</FONT> <BR><A id=bodyLinks href="http://www.sap.com/" target=_blank><U></U><U><FONT face=Arial color=#0000ff size=1>http://www.sap.com</FONT></U></A> </P>
<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>The information contained in or attached to this electronic transmission is confidential and may be legally privileged. It is intended only for the person or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. If you have received this electronic transmission in error, please immediately contact the sender to arrange for the return of the original documents. </FONT></SPAN></P>
<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>Electronic transmission cannot be guaranteed to be secure and accordingly, the sender does not accept liability for any such data corruption, interception, unauthorized amendment, viruses, delays or the consequences thereof.</FONT></SPAN></P>
<P><SPAN lang=en-au><FONT face="Times New Roman" color=#ff0000 size=1>Any views expressed in this electronic transmission are those of the individual sender, except where the message states otherwise and the sender is authorized to state them to be the views of SAP AG or any of its subsidiaries. SAP AG, its subsidiaries, and their directors, officers and employees make no representation nor accept any liability for the accuracy or completeness of the views or information contained herein. Please be aware that the furnishing of any pricing information/ business proposal herein is indicative only, is subject to change and shall not be construed as an offer or as constituting a binding agreement on the part of SAP AG or any of its subsidiaries to enter into any relationship, unless otherwise expressly stated. </FONT></SPAN></P><BR>
<DIV>_______________________________________________<BR>SAP-WUG mailing list<BR>SAP-WUG@mit.edu<BR><A href="http://mailman.mit.edu/mailman/listinfo/sap-wug" target=_blank>http://mailman.mit.edu/mailman/listinfo/sap-wug</A></DIV></DIV></DIV></div></body></html>