<div>Hi,</div>
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<div>I need some help with the following Shopping cart issue:</div>
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<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">SRM EBP 3.5 Approval Workflow.</span></font></p>
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<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">When the shopping cart approval work item reaches the approver, the same can be approved in two ways</span></font></p>
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<p class="MsoNormal" style="MARGIN-LEFT: 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><span style="mso-list: Ignore">1)<font face="Times New Roman" size="1">
<span style="FONT: 7pt 'Times New Roman'"> </span></font></span></span></font><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Directly from the inbox of the approver (by clicking the green tick mark button).
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<p class="MsoNormal" style="MARGIN-LEFT: 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><span style="mso-list: Ignore">2)<font face="Times New Roman" size="1">
<span style="FONT: 7pt 'Times New Roman'"> </span></font></span></span></font><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">You can approve the shopping cart from the detail view also. For this one has to enter the detailed view by clicking the link in the column "Description". One can approve the shopping cart in the detailed view by selecting the "Approved" or "Rejected" radio button for each line item and clicking the save button in the view.
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<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">In the detail view, If an approver is trying to save (approve from the detail view) shopping cart for which the requested date is earlier to the current date, an error message "BBP_PD 244 Requested delivery date cannot be met (item #)" and the approval does not take place.
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<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">But if the same shopping cart is approved from the approver's inbox by clicking the green tick button, the shopping cart gets approved and creates follow on documents as the case may be.
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<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What can be done to avoid this issue.</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks in advance,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Regards,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Ashish</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span></font> </p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></span></font> </p></div>