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<body lang=EN-AU link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Hi
All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>I am
getting an error: “Message cannot be processed as it cannot be
converted” when SAP is trying to send an email with an attachment in
WinWord (.doc) format.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>The
user is in a decision task and creates an attachment and selects “Class =
DOC”. Creating a “RAW” format attachment sends OK.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Also,
the email seems to attach the default Object as a .OBJ file whenever an
attachment is created. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>If no
attachment is created, then no .OBJ file is attached to the email. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>I
have checked all bindings and they are setup correctly - No other Objects
(except for Attachment) are placed into the Attachments or _<i><span
style='font-style:italic'>Attach</span></i>_Objects containers. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>My
question is:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>1.
How can I have WinWord (.doc) attachments on emails send from SAP correctly?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>2.
How can I setup emails to be sent in HTML format?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>3.
How can I stop the .OBJ file from attaching to the email when another
Attachment is created?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>4. If
I cannot send WinWord attachments, then how can I disable the
“Class” selection on the “Create Attachment” option and
leave it as “RAW”. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Currently,
we are on 4.6C and Object: SELFITEM & Method: SENDTASKDESCRIPTION is setup
to be ‘DocumentType’ = ‘RAW’.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Hope
you can help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Many
thanks in advance.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Tom<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<div>
<div>
<div>
<p class=MsoAutoSig><b><font size=2 color=black face=Tahoma><span
style='font-size:11.0pt;font-family:Tahoma;color:black;font-weight:bold'>Tom
Peou</span></font></b><b><font size=2 face=Tahoma><span style='font-size:11.0pt;
font-family:Tahoma;font-weight:bold'><o:p></o:p></span></font></b></p>
<p class=MsoAutoSig><b><i><font size=1 color=black face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:black;font-weight:bold;
font-style:italic'>Workflow & ESS Administration</span></font></i></b><b><i><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;font-weight:
bold;font-style:italic'><o:p></o:p></span></font></i></b></p>
<p class=MsoAutoSig><b><i><font size=1 color=black face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:black;font-weight:bold;
font-style:italic'>Roads and Traffic Authority</span></font></i></b><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=1
color=black face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;
color:black'>Centennial</span></font></st1:PlaceName><font size=1
color=black face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;
color:black'> <st1:PlaceType w:st="on">Plaza</st1:PlaceType></span></font></st1:place><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><st1:Street w:st="on"><st1:address w:st="on"><font size=1
color=black face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma;
color:black'>260 Elizabeth Street</span></font></st1:address></st1:Street><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:black'>Surry Hills, NSW</span></font><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:black'>P: (02) 9218 6601</span></font><font
size=1 face=Tahoma><span style='font-size:8.0pt;font-family:Tahoma'><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:8.0pt;font-family:Tahoma;color:black'>E: <a
href="mailto:Tom_PEOU@rta.nsw.gov.au" title="mailto:Tom_PEOU@rta.nsw.gov.au">Tom_PEOU@rta.nsw.gov.au</a><o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:5.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:5.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:5.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:5.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=1 color=black face=Tahoma><span
style='font-size:5.0pt;font-family:Tahoma;color:black'><o:p> </o:p></span></font></p>
</div>
</div>
</div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
</div>
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