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<div class=Section1>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Rick,</span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>SAP just came back to me on this issue and
published </span></font><font size=2 color=blue face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:blue'>OSS</span></font><font
size=2 color=blue face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:blue'> note 881594 and related. </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I did not have time to check in detail yet,
but basically this would allow you to specify an expiration date for workflow
related messages and subsequent deletion through a new version of RSSODFRE.</span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Although not the last word in safe,
automatic cleanup of all obsolete messages, it should help quite a bit, because
the workflow messages probably are a major contributor to the ever-increasing Office
tables.</span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I do not want to resort to deletion of
messages based on creation date; so more work to follow in other application areas.
</span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>I’ll keep you posted. </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Bruno Magnani </span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b><span style='font-weight:bold'>On Behalf Of
</span></b>Rick Sample<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, July 12, 2005 8:10
PM<br>
<b><span style='font-weight:bold'>To:</span></b> Magnani, Bruno G.;
sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: Inbox messages sent
by WF-BATCH with no Expiry Date.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> </span></font></p>
<div>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Bruno,</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>We
will be requesting SAP to fix the Expiry Date issue(s) for WF-BATCH </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>if
we cannot do some of the maintenance we want automatically or by batch. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>That
is, after I do a little more digging. The more I dig, the more
questions </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>I
come up with. ;-} I will let you know what we get back if you want. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>RSSODFRE</span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>:</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>We
know about RSSODFRE. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>From
my understanding, this kills some WF-BATCH "folders". </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>RSSODLWF:
</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
just started reviewing. This looks like it deletes only Dark "files".
Yes? <br>
I assume these are all safe to remove since no one can see these messages
anyway? </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>RSSOEXDA:</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
also noticed that nothing happens to the users inbox until they log in and </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>then
it appears to start the delete process. Which is why we started this </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>review
due to the wonderful Hourglass and delay in launching SWBP. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>This
does not help us for those who never login or don't login regularly. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
title of this program mentions only the Outbox. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Are
you saying that applying the note will do more that just the Outbox? </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I
will review these notes. Any other tips or info you have is very much
appreciated.</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Our
goal is to get Expiry Date issue working the way we assumed (and was told)
it was to work. </span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>If
it worked the way we thought it was to work we wouldn't be in this predicament.</span></font></p>
<p class=MsoNormal style='margin-right:4.0pt;margin-bottom:1.0pt;margin-left:
.5in'><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
<p class=MsoNormal style='margin-left:136.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Thanks!</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:136.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:136.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:136.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:136.0pt'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>Rick Sample<br>
SAP Workflow Analyst/Developer<br>
Graybar, Inc.<br>
</span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>11885 Lackland Rd.</span></font><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'><br>
63146-4208<br>
314.573.5822<br>
<a href="mailto:Rick.Sample@GBE.com">Rick.Sample@GBE.com</a><br>
<br>
>>> Bruno.Magnani@Equistarchem.com </span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>7/12/2005</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> </span></font><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>10:41</span></font><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
>>></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Rick,</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>You’re not alone.
I’m currently in discussion with SAP to get this issue addressed as well.
Messages without expiration date are generated throughout the system, which
makes maintenance of SAP office a big problem. For the moment you can use program
RSSODLWF to clean up the so-called dark folder, which contains the messages
send by ao WF-BATCH. The program only works by year and does not consider the
expiration date at all. See </span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>OSS</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> note 131031 for some more info.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>For users in general the
expiration of messages only kicks in when the office folder is accessed through
SAP; not too many batch users visit their outbox </span></font><font size=2
color=navy face=Wingdings><span style='font-size:10.0pt;font-family:Wingdings;
color:navy'>J</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> and some/most online
users do not feel that urge. You can use program RSSOEXDA (see </span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>OSS</span></font><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> note 431801) to address
this issue. The program has a ‘workaround’ for the missing
expiration date; in case the expiration date is missing the create/change date
is used instead to select/delete obsolete messages.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Etc, etc
etc…….. </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Bruno Magnani </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:black'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <b><span style='font-weight:bold'>On Behalf Of
</span></b>Rick Sample<br>
<b><span style='font-weight:bold'>Sent:</span></b> </span></font><font size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:black'>Tuesday, July 12, 2005</span></font><font size=2 color=black
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;color:black'> </span></font><font size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:black'>7:38 AM</span></font><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:black'><br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> re: Inbox messages sent
by WF-BATCH with no Expiry Date.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>I just
got an answer back from SAP. We appear to be the only </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>customer
that uses this functionality. I was wondering why I never </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>got any
replies!</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>So, if
no other customers use this functionality, I guess the next question </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>would
be how do customers manage these SAP Inbox messages? </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Do they
just let users manages their own inbox messages, or are messages </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>sent to
something other than SAP Inbox like MS Outlook, ?. </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>At this
point, I am just looking for some info so I can pass on to management.</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Thanks!</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Rick
Sample<br>
SAP Workflow Analyst/Developer<br>
Graybar, Inc.<br>
</span></font><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>11885 Lackland Rd.</span></font><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'><br>
63146-4208<br>
314.573.5822<br>
<a href="mailto:Rick.Sample@GBE.com">Rick.Sample@GBE.com</a></span></font></p>
</div>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>=============================================</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>I
applied SAP Note 591430 to get the Expiry Date added to all </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>messages
sent in the system. </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>If a
dialog user creates a message it stamps Expiry with correct date. </span></font></p>
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<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Problem:</span></font></p>
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<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>Any
messages from WF-BATCH are not being set with any Expiry Date so </span></font></p>
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<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>we have
no way of auto-deleting these messages. ?</span></font></p>
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<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>(Growing
by the day and system performance issues!)</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>If
anyone that can shed some light on this it would be greatly appreciated.</span></font></p>
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<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>4..6c</span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 color=black
face="Times New Roman"><span style='font-size:12.0pt;color:black'> </span></font></p>
</div>
</div>
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