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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Bob,</span></font></p>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We received similar auditing requests a
few months ago. I don’t know of a way to report on a substitute
acting on a specific workitem without going against the workflow logs. We
solved the problem by centralizing control of substitutions. The approver
opens a help desk ticket requesting that a substitute be assigned for him or
her for a specific time period. The workflow admin checks to make sure
that the substitute has requisite authority, that the substitution isn’t open-ended,
etc., and then enters the substitution directly into HRUS_D2. This
central control and help desk audit trail satisfied the auditors so that a
case-by-case substitution approval report was unnecessary. Of course,
empowerment of end users (SAP’s long-suit) suffers.</span></font></p>
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10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Greg</span></font></p>
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<p class=MsoNormal style='margin-left:.5in'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
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sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Schmidt, Bob<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, September 08, 2005
1:00 PM<br>
<b><span style='font-weight:bold'>To:</span></b> sap-wug@mit.edu<br>
<b><span style='font-weight:bold'>Subject:</span></b> Workflow Substitution
Report</span></font></p>
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<p style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>We are allowing users to create substitution rules in
their workflow inboxes usually a manager delegating to their admin. The issue
we are having is that auditors are requesting a report of workitems processed
by each user and additionally if a substitution rule was involved and whom it
was performed on behalf of.<br>
<br>
Has anyone encountered similar requirements and how was it satisfied?<br>
<br>
Regards,<br>
Bob Schmidt </span></font></p>
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