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<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>Hi,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>I’ve run into another challenge with our
shopping cart approval workflow or environment.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>While in change mode for an ‘ordered’ shopping
cart, the system allows us to change the current approver to a new/different
approver. Once the replace completes, the approval preview includes the new
approver as expected. However, when the sc is subsequently saved, the
underlying active workflow/task is not updated with the new agent. The annoying
part is that this doesn’t occur in QSR system which means that somehow our
two systems are no longer in synch. </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>At what point in the process does the workflow actual
agent get updated? I’ve debugged the ‘replace’ which seems to
work in that it updates an internal table with the new approver and I’ve
also debugged the ‘save’ event. The update doesn’t appear to
be happening on the ‘replace’ side because while in the ‘save’
event, when the system gets the underlying workflow for the sc cart, the active
workflow/task still has the original agent and not the new one. </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>If it’s supposed to happen on the ‘save’
event, any ideas why it would bypass the update? </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>Thanks,</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'>Jerry Martinek</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-CA style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
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