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<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2>Jocelyn,</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff size=2>Thank
you for the excellent summation. The "future direction" insight is
especially valuable.</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff size=2>I have
a question on one point you didn't cover (or I didn't understand). We explored
UWL a few months ago, but ended up not using it for that project because it
appears that "activities" generated by E-Recruiting show up in a separate place,
NOT in the UWL. However from the user's standpoint, activities and
workflow work items both represent tasks to be accomplished. I did not
understand at the time why activities would not have been integrated into the
UWL (although perhaps if I understood the activity functionality
better, maybe the reason would be obvious).</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005></SPAN><SPAN class=403251313-02092005><FONT
face=Arial color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff size=2>I
presumed from what I saw that the same would be true for CRM activities. (This
caused some excessive grumbling at the time about the use of the adjective
"universal").</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff size=2>Were
we correct about the activities not being integrated with the UWL then (EP 6.0,
probably support stack 2 or 3 - yes, we were/are way behind) ? Has SAP now
integrated activities into UWL, or will they ever? </FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2>Thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2>Margaret Hilsbos</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff size=2>Day
& Zimmermann</FONT></SPAN></DIV>
<DIV><SPAN class=403251313-02092005><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<BLOCKQUOTE>
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu]<B>On Behalf Of </B>Dart,
Jocelyn<BR><B>Sent:</B> Thursday, September 01, 2005 11:48 PM<BR><B>To:</B>
SAP Workflow Users' Group<BR><B>Subject:</B> RE: Portal - UWL vs. SAP Business
Workplace<BR><BR></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>Folks, </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>Substitution IS standard in the UWL as of EP 6.0
support stack 12.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>Forwarding, reserve/replace and the other items you
specifically mentioned Sherman are also already included in the UWL. As
always make sure you are on the highest support stack to get the maximum
bug/performance improvements and latest functionality.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>You should also be aware that SAP considers the UWL
as the main workflow inbox from a future-direction perspective.
</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>While it still has a few rough edges compared to the
more mature SBWP these are gradually being smoothed out. Similarly
the documentation on configuration options is improving. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>As Peter has pointed out the UWL has some advantages
when dealing with web-based services. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>It is also the only inbox which allows you to easily
combine all work items from all of your SAP systems. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>Another consideration is that the UWL has already
become not just the workflow inbox but the Alert Management inbox as well, so
it has dual functionality. </SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005>You also get Collaboration Tasks
(ad-hoc workflow ) in the UWL which are not available in SBWP.
</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=691083403-02092005></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><SPAN lang=en-us><FONT face=Arial
size=1>Regards,</FONT></SPAN> <BR><SPAN lang=en-us><B><FONT face=Arial
color=#000080 size=1>Jocelyn Dart</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>Senior Consultant</FONT></SPAN> <BR><SPAN
lang=en-us><B><FONT face=Arial color=#808080 size=1>SAP Australia Pty
Ltd.</FONT></B></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Level 1/168 Walker St.</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial color=#808080 size=1>North Sydney </FONT></SPAN><BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>NSW, 2060</FONT></SPAN>
<BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>Australia</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial
color=#808080 size=1>T +61 412 390 267</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1>M + 61 412 390
267</FONT></SPAN> <BR><SPAN lang=en-us><FONT face=Arial color=#808080
size=1>E jocelyn.dart@sap.com</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial color=#808080 size=1><A
href="http://www.sap.com/">http://www.sap.com</A></FONT></SPAN> </DIV>
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<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Peter
Carroll<BR><B>Sent:</B> Friday, 02 September 2005 10:05 AM<BR><B>To:</B> 'SAP
Workflow Users' Group'<BR><B>Subject:</B> RE: Portal - UWL vs. SAP Business
Workplace<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>We also coded the substitution function for use inthe
portal, basically a copy of the standard SBWP code.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>But when comparing the UWL and the SBWP my question is
why would anyone use something that is a half baked copy of the real thing
?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>The UWL is flaky and hard to configure - maybe it is just
me but I still cannot get the same task to come up under more than one filter
on the open tasks tab etc</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>Other points to consider</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>*The UWL is slower than the SBWP.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>*Depending on the nature of the task, business HTML in
separate window or some java ones, the task just executed is still in the open
tasks list after it has been just processed - users hate this as they are
unsure if item has been executed or not.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>*Under some circumstances if the user double clicks on
the item a lock error is received, a note describes this but offers no
solution.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>*The documentation to use and configure the UWL is
totally inadaquate and unless one of the examples in it exactly matches your
needs you will struggle</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>*The loss of chained execution(advance with dialogue) is
hard to take and makes simple things complex.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>Be careful if you use the UWL, but in my opinion you are
better off on just one platform as you will be hard pressed to satisfy users
of both with the one WF. In particular screens that use business HTML, are
generated from the container of the WF or are written in Java present major
problems when used in the SBWP.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2>Peter Carroll</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=133414723-01092005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Athur
Krishna<BR><B>Sent:</B> Friday, 2 September 2005 0:19<BR><B>To:</B> SAP
Workflow Users' Group<BR><B>Subject:</B> Re: Portal - UWL vs. SAP Business
Workplace<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV>Hi Greg,<BR> </DIV>
<DIV> </DIV>
<DIV>One small question, EBP Approvals have the "Substitution" option, How did
you achive that in UWL since UWL by default does not come with "Substitute"
option.</DIV>
<DIV> </DIV>
<DIV>Thanks,</DIV>
<DIV>-Krishna<BR><BR> </DIV>
<DIV><SPAN class=gmail_quote>On 9/1/05, <B class=gmail_sendername>Gregory
Utley</B> <<A
href="mailto:Gregory.Utley@citrix.com">Gregory.Utley@citrix.com</A>>
wrote:</SPAN>
<BLOCKQUOTE class=gmail_quote
style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<DIV>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">All,</SPAN></FONT></P>
<P><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy">We just converted from the SAP Office
inbox to the UWL with the implementation of the SAP Portal. The big
plus for users here is one stop shopping, i.e., all SAP Office inboxes (R/3,
EBP, ESS) are now available in one place. Before, users had to enter
via SBWP to approve separately in each system. The biggest negative
with the UWL is the loss of the "advance with dialog" feature. We've
had to write custom code to compensate for this. I think this is a
major loss, although I haven't seen any other complaints on WUG on the
topic. </SPAN></FONT></P>
<DIV>
<P><STRONG><B><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Greg
Utley</SPAN></FONT></B></STRONG></P></DIV>
<DIV>
<DIV
style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 1in; MARGIN-RIGHT: 0in; TEXT-ALIGN: center"
align=center><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P style="MARGIN-BOTTOM: 0pt; MARGIN-LEFT: 1in; MARGIN-RIGHT: 0in"><B><FONT
face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2> <SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:sap-wug-bounces@mit.edu"
target=_blank>sap-wug-bounces@mit.edu</A> [mailto:<A
onclick="return top.js.OpenExtLink(window,event,this)"
href="mailto:sap-wug-bounces@mit.edu" target=_blank>
sap-wug-bounces@mit.edu</A>] <B><SPAN style="FONT-WEIGHT: bold">On Behalf Of
</SPAN></B>Sherman Wright<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Wednesday, August 31, 2005 2:52
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> UserGroup,
Workflow<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> Portal -
UWL vs. SAP Business Workplace</SPAN></FONT></P></DIV><SPAN class=q>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">Hi – </SPAN></FONT></P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">We are using Portal 6.0, and because of
unfamiliarity, etc., etc., we had replaced the Universal Work List (UWL)
with the SAP Business Workplace (transaction SBWP) using Windows HTML
GUI. We have a handful of workflow approval tasks (PR approvals, Fixed
Asset retirement approvals, Absence Request approvals, etc.) that we route
to people in their Workflow Inboxes, which should be available with either
"tool". </SPAN></FONT></P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">We are in the process of moving from SAP R/3 4.6B to
MySAP ERP (ECC 5.0). In light of this, I have been asked to provide
pros and cons regarding replacing the Business Workplace with the UWL, since
the UWL is the default tool in Portal. Do any of you have any strong
arguments either for or against the use of UWL as opposed to the Business
Workplace? Some of our users really like the ability to do their
automatic forwarding, substitution maintenance, outbox maintenance, etc.,
from Portal. Most of these things especially don't seem to be
available in the UWL. </SPAN></FONT></P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">Any information would be
appreciated…</SPAN></FONT></P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt">Regards,<BR>Sherman</SPAN></FONT></P>
<P style="MARGIN-LEFT: 1in"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt"></SPAN></FONT> </P></SPAN></DIV><BR>_______________________________________________<BR>SAP-WUG
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