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<DIV><SPAN class=768515314-12082005><FONT face=Arial color=#0000ff size=2>If you
can't see the XML documents make sure you have authorisations ... this has
caught me out a few times as the BDS authorisations aren't included in your
normal roles you may have as a workflow developer.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of
</B>Rankin, Andrew<BR><B>Sent:</B> 12 August 2005 06:12<BR><B>To:</B> SAP
Workflow Users' Group<BR><B>Subject:</B> RE: Webflow step - error "XML tag
<ProcessInstanceKey> not available"<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Tahoma color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue">Hi Christian,
Mark,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue">Thankyou for your responses. Mark I went
through all the steps you mentioned and the problem I had has been resolved,
I’m pretty sure it was the possible agents in one of the workflow templates,
so thanks very much for the comprehensive list of
checks.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue">Unfortunately I now have a different
problem in the receiving (640) system. It receives the “CreateProcessInstance”
message, starts a workflow, sends back the response. Great, but when the
workflow completes, I get no “ProcessInstanceStateChanged” message coming
back, leaving the original workflow hanging… Also despite running
</SPAN></FONT><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">RSWXML_REPAIR, I
cannot see any XML messages via SWXML in the receiving 640
system.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">I tried setting up
the scenario in reverse and it all works correctly, so there must be something
wrong with the 640 system. I’ve raised it in <st1:City w:st="on"><st1:place
w:st="on">OSS</st1:place></st1:City>.</SPAN></FONT><FONT color=blue
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Kind
Regards,</SPAN></FONT><FONT color=blue><SPAN
style="COLOR: blue"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red">Andrew Rankin</SPAN></FONT><FONT
color=blue><SPAN style="COLOR: blue"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red">0437991735</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt">From:</SPAN></FONT></B><FONT
size=2><SPAN lang=EN-US style="FONT-SIZE: 10pt"> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B><SPAN style="FONT-WEIGHT: bold">On Behalf
Of </SPAN></B>Griffiths, Mark<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, 9 August 2005 7:58
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> SAP Workflow Users'
Group<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: Webflow
step - error "XML tag <ProcessInstanceKey> not
available"</SPAN></FONT><FONT face="Times New Roman"><SPAN lang=EN-US
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Tahoma size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">It looks like your
XML file is missing the workitem id.</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Resolving these sorts
of problems can be tricky, make sure:</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">- you have maintained
anonymous logon data in SICF for the workflow_xml service </SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">- you have configured
SWR_WEBSERVER on both systems (when you test you shouldn't get a logon prompt
if SICF is OK).</SPAN></FONT><FONT face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">- You have run
RSWXML_REPAIR (name may not be quite right but it is in some oss notes) in
both systems</SPAN></FONT><FONT face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">- You have set up
possible agents for the calling, called and reference workflow templates
(steer clear of authentication rules until you get the basic communication
working) i.e. the agents at the 'header level' of the
template</SPAN></FONT><FONT face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">When you test, both
workflows should end up with at least 4 xml files - read these and
sometimes you will get extra error information.</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">You may also get
problems with your workflows if your network isn't configured, sometimes the
systems find it difficult to talk to one another, get your basis person to do
an NIPING to make sure your reverse DNS is all OK (no idea what this means but
basis people will). Also check with basis that the ICM parameters are
all set up in RZ10 for your host and port.</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Good luck, this sort
of WF_XML communication is much more fun than boring old
RFCs!</SPAN></FONT><FONT face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Cheers,</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">Mark</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Arial">SAP
<st1:country-region w:st="on"><st1:place
w:st="on">UK</st1:place></st1:country-region> Consulting</SPAN></FONT><FONT
face="Times New Roman"><SPAN
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0cm">
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Tahoma
size=2><SPAN lang=EN-US style="FONT-SIZE: 10pt">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Rankin, Andrew<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> 09 August 2005 02:37<BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> sap-wug@mit.edu<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Webflow step - error "XML tag
<ProcessInstanceKey> not available"</SPAN></FONT><FONT
face="Times New Roman"><SPAN lang=EN-US
style="FONT-FAMILY: 'Times New Roman'"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">Hi,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">I
am working on a webflow scenario that integrates a process between two SAP
systems –being R/3 Enterprise and SRM 4.0. The idea is that a workflow in
started in R/3 when an invoice is held. It collects various pieces of
information then starts a corresponding workflow in SRM using a webflow
activity, and should then wait until the SRM workflow is complete. The SRM
workflow will request creation of a service confirmation to an agent. Once
this is complete, the SRM workflow ends and the R/3 workflow will continue
from there.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">Because I haven’t worked with the webflow step
before, I started by just creating a simple example. In the example, an R/3
workflow fills a container element with the value of a user-id and passes it
to an SRM workflow which sends an email to this user. A reference workflow
is created with the same container element. I just wanted to see the process
working so I know how to write up a spec for the real workflow scenario
mentioned above and be sure that it is going to
work!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">I
have the example working to the point where the initiating R/3 workflow
successfully sends the wf-xml message to the SRM system, which starts the
SRM workflow (passing the container value of my user-id correctly). The SRM
workflow completes ok. But before anything else can happen, the R/3 workflow
goes into error. The error message is "XML tag <ProcessInstanceKey>
not available"</SPAN></FONT><FONT size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt">. </SPAN></FONT><FONT size=2><SPAN
style="FONT-SIZE: 10pt">When I checked the request / response messages (with
transaction SWXML), this is what the “CreateProcessInstance.Request
(received response)</SPAN></FONT><FONT size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt">” </SPAN></FONT><FONT size=2><SPAN
style="FONT-SIZE: 10pt">looks like:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><?xml version="1.0" ?>
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">-
<WfMessage Version="1.1"
xmlns="http://www.wfmc.org/standards/docs/Wf-XML"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">-
<WfMessageHeader><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"> <Response />
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">
<Key>HTTP://stlmelhsapd.stlmel.bsl.net:8002/SAP/BC/WORKFLOW_XML/?~protocol=04&~localkey=WS90200001</Key>
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">
</WfMessageHeader><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">-
<WfMessageBody><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">-
<CreateProcessInstance.Response><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"> <ProcessInstanceKey />
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">
</CreateProcessInstance.Response><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">
</WfMessageBody><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">
</WfMessage><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">So
it seems like the response from SRM is not being correctly formed when it
responds to the initial request from R/3.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt">I
found a message previously in this group which suggested that it might be an
authentication problem. I tried using an authentication rule in the header
of the SRM workflow (passing a user and password to it) but it didn’t make
any difference. Does anyone have any idea what is going wrong or what I
should check?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt">Thankyou!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Kind
Regards,</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Tahoma color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red">Andrew
Rankin</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Tahoma color=red size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: red">+61
0437991735</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Tahoma size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'">EOM<BR><BR>NOTICE -
This message and any attached files may contain information that is
confidential and/or subject of legal privilege intended only for use by the
intended recipient. If you are not the intended recipient or the person
responsible for delivering the message to the intended recipient, be advised
that you have received this message in error and that any dissemination,
copying or use of this message or attachment is strictly forbidden, as is
the disclosure of the information therein. If you have received this message
in error please notify the sender immediately and delete the message.
<o:p></o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></DIV>
<DIV>
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EOM<BR><BR>NOTICE - This message and any attached files may contain
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