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<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2>We had this issue at our site and it mysteriously fixed itself. Out BASIS
team did however spend a bit of time investigating it and determined that the
problem is with the time zone associated with the user in R3
(SU01).</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2>You may also ned to look at the locale/time zones associated with
Internet explorer or the servers as well !!!</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2>The error may give itself away in the following log
files</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005>
<P><FONT size=2>Look for any errors that indicate a problem </FONT></P>
<P><FONT size=2>identifying or interpreting the time zone in the following
log/trc files.. </FONT></P>
<P><FONT size=2>Output log and trace file are written to "uwl_defaultLog.log.0"
and </FONT></P>
<P><FONT size=2>"uwl_defaultTrace.trc.0" respectively under the portal directory
</FONT></P>
<P><FONT
size=2>"usr\sap\<version>\JC00\j2ee\cluster\server0\log\applications\sap.
</FONT></P>
<P><FONT size=2>com\uwl"</FONT></P>
<P><FONT size=2>In our case AUSWA defined in R/3 was not recognised as a valid
timezone by java.</FONT></P></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2>Regards</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=436214723-10072005><FONT face=Arial
size=2>Peter Carroll</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Alexis
Collins<BR><B>Sent:</B> Friday, 8 July 2005 23:34<BR><B>To:</B> SAP Workflow
Users' Group<BR><B>Subject:</B> RE: UWL date & time<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana">In looking at this
more closely, the UWL is consistently showing work items 14.5 hours behind the
actual time.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana">Example: July
8<SUP>th</SUP> 9:28AM displays as July 7<SUP>th</SUP>
6:58PM</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana">I have verified that
the function SWK_LOCAL_INBOX_GET returns the correct date and
time.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana">Thanks for your
help!</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana"></SPAN></FONT> </P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
sap-wug-bounces@mit.edu [mailto:sap-wug-bounces@mit.edu] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Darren Hague<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Friday, July 08, 2005 10:14
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> SAP Workflow Users'
Group<BR><B><SPAN style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: UWL date
& time</SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Alexis,</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Can you tell us in what way it is not correct? Is
it an exact number of hours, or a few minutes... can you give an actual
example?</SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">Cheers,<BR>Darren</SPAN></FONT></P></DIV>
<BLOCKQUOTE style="MARGIN-TOP: 5pt; MARGIN-BOTTOM: 5pt; MARGIN-RIGHT: 0in">
<DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=2><SPAN style="FONT-SIZE: 10pt">-----Original Message----- <BR><B><SPAN
style="FONT-WEIGHT: bold">From:</SPAN></B> sap-wug-bounces@mit.edu on
behalf of Alexis Collins <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Fri 08/07/2005 13:55 <BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> SAP Workflow Users' Group
<BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B> <BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> UWL date &
time</SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Just curious if anyone has had
this problem...</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">We recently upgraded to NW04,
and ever since then, the date and time displayed on the UWL for work items is
not correct. The portal guys say it must be an issue on the R/3 side,
but the date and time is correct in the R/3 inbox. Any
ideas?</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Thanks in
advance,</SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Verdana color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana">Alexis
Collins</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana">Halliburton</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana">IT-Application
Services</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana">Direct:
281-575-3980</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=black size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Verdana">Mobile:
832-746-1919</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: Verdana"><A
href="mailto:Alexis.Collins@Halliburton.com"><FONT color=black><SPAN
style="COLOR: black">Alexis.Collins@Halliburton.com</SPAN></FONT></A></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
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