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<P><FONT SIZE=2 FACE="Arial">Dear all,</FONT>
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<P><FONT SIZE=2 FACE="Arial">I have been reading the archives and consulting SAP documentation ( as well as a few workflow consultants familiar with this list ) in regards to the approval of workflow items via email, my conclusions up to now are the following :</FONT></P>
<P><FONT SIZE=2 FACE="Arial">1. According to Jocelyn and Alan and there wonderful book it is possible to execute workitems since REL 3.0 of EBP. ( Although a an email from Alan, dated May 2000, describes the functionality as possible since R/3 rel 3.1.)</FONT></P>
<P><FONT SIZE=2 FACE="Arial">2. Object WI_MAILREC.RECEIVE (synchronous reception) or report RBBP_OFFLINE_EVAL (asynchronous reception) can be used to process the incoming mails in R/3 and start/execute the relevant workflows/workitems.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">3. Transaction SO28 is used to set up the link between WI_MAILREC.RECEIVE ( or a subtype or another object implementing IFRECEIVE or IFFIND ).</FONT></P>
<P><FONT SIZE=2 FACE="Arial">What is less clear to me is the following :</FONT>
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<P><FONT SIZE=2 FACE="Arial">1. Do we need EBP to make this work, object WI_MAILREC is available in our standard R/3 release 4.6C but report RBBP_OFFLINE_EVAL is not.</FONT></P>
<P><FONT SIZE=2 FACE="Arial">2. The Workflow bible makes reference to an HTML-based hyperlink for the approve and reject path which is encrypted together with the workitem id and mail text, how is that email generated and encrypted ? Is this done through a standard task, function, method ? </FONT></P>
<P><FONT SIZE=2 FACE="Arial">3. Jocelyn ( February 2002 ) states that we do not need an attachment to the mail ( I presume encrypted WID and HTML Hyperlink ) and that we can search the text for keywords, has anybody tried this in practice ? and was this a successful approach ? </FONT></P>
<P><FONT SIZE=2 FACE="Arial">Any comments on already running implementations of this functionality would be extemely welcome and re-assuring.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Thank you all.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Kind Regards,</FONT>
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<P><FONT SIZE=2 FACE="Arial">Thierry Logiest</FONT>
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<P><FONT SIZE=2 FACE="Arial">Workflow-HR-ABAP SAP Certified Senior Consultant</FONT>
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