<br><font size=2 face="sans-serif">Dear All</font>
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<br><font size=2 face="sans-serif">Since the implementation of the latest set of hotpacks we've run into various workflow problems.</font>
<br><font size=2 face="sans-serif">We went from hot pack 35 to 48 for the basis component on a 620 system. Since then we've noticed that when you choose to view the agents at the technical (or activeX) view, the indicators which indicate in which inbox the task really is aren't displayed anymore. So you can't see anymore whom from a certain group reserved a task etc etc. I'll include a jpg file to illustrate.</font>
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<br><font size=2 face="sans-serif">Anyone of you recognise this or know of an OSS note? We'll search for OSS notes ourselves too offcourse but this might be quicker :-).</font>
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<br><font size=2 face="sans-serif">For you're information I'll also give you an insight in our other workflow problems which are now solved:</font>
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<br><font size=2 face="sans-serif">- Terminating event arrives but doesn't complete the task</font>
<br><font size=2 face="sans-serif"> There were some changes so it seems in how this is handled. Our mistake was that we used the parameter START_RECFB_SYNCHRON = 'X' with the function module SWE_EVENT_CREATE. Once this was removed everything worked flawless again.</font>
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<br><font size=2 face="sans-serif">- Double event triggering via status management</font>
<br><font size=2 face="sans-serif"> Is seems there was also some new sap code for the triggering of events via status management and that a little bug slipped through sap testing.</font>
<br><font size=2 face="sans-serif"> This will be solved by a new OSS note I believe.</font>
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<br><font size=2 face="sans-serif">I would also like to use this medium to thank Eddie Morris once again for handling these problems on the SAP side. </font>
<br><font size=2 face="sans-serif">I hope he recovered from the little mistake my colleague made with the ratings :-p.</font>
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<br><font size=1 face="Comic Sans MS">Met vriendelijke groeten,<br>
Salutations,<br>
Best regards,<br>
Mit freundlichen Grüssen,<br>
Atentos saludos, </font>
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<td><img src=cid:_1_1E5400002A70002B6E0BC1256FEF>
<td><font size=1 face="Comic Sans MS">Koenraad Janssens<br>
Sidmar N.V. - ISM<br>
Leverage Team - Programmer <br>
Tel: +32 9 347 35 76<br>
email: </font><a href=mailto:koenraad.Janssens@sidmar.arcelor.com><font size=1 color=blue face="Comic Sans MS"><u>koenraad.janssens@sidmar.arcelor.com</u></font></a><font size=1 face="Comic Sans MS"> </font></table>
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