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<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005>Jocelyn,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=248241416-17032005>The
event is raising at the end of a gui transaction in 4.6C, where users input the
data to be approved by a supervisor (an agent determined in the custom FM
from the data he/she has entered). So it´s a common
scenario.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=248241416-17032005>I'm
adding an empty background method before the first step, following your
suggestion from a similar situation form the archives. Don´t know at this moment
if this helps, because the errors occur at non predictable
times.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005></SPAN></FONT><FONT face=Arial color=#0000ff
size=2><SPAN class=248241416-17032005>Another idea? thanks in
advance,</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial color=#0000ff size=2><SPAN
class=248241416-17032005> </DIV>
<DIV><BR>Cristian</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff><SPAN
class=248241416-17032005></SPAN></FONT><FONT face=Tahoma><BR><FONT size=2><SPAN
class=248241416-17032005><FONT face=Arial
color=#0000ff> </FONT></SPAN>-----Mensaje
original-----<BR><B>De:</B> </FONT><A
href="mailto:jocelyn.dart@sap.com"><FONT
size=2>jocelyn.dart@sap.com</FONT></A><BR><FONT size=2><B>Enviado el:</B>
Miércoles, Marzo 16, 2005 11:17 p.m.<BR><B>Para:</B> SAP Workflow Users'
Group<BR><B>Asunto:</B> RE: Problem in Agent
determination<BR><BR></FONT></DIV></FONT>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV dir=ltr align=left><SPAN class=264231403-17032005><FONT face=Arial
color=#0000ff size=2>Sounds like a timing/perfomance problem - maybe the data
you use to find your agent doesn't exist/isn't updated at the workflow starts?
Wouldn't happen to be a PCR or ISR scenario by any chance? Or are you
raising events via a batch process?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=264231403-17032005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=264231403-17032005><FONT face=Arial
color=#0000ff size=2>You could try slowing it down by sending your event
linkage to the event queue and using the event queue job to deliver the
events. See trans SWEQADM. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=264231403-17032005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=264231403-17032005><FONT face=Arial
color=#0000ff size=2>Jocelyn </FONT></SPAN></DIV><BR>
<BLOCKQUOTE style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> sap-wug-bounces@mit.edu
[mailto:sap-wug-bounces@mit.edu] <B>On Behalf Of </B>Gonzalez Cartagena,
Cristian A.<BR><B>Sent:</B> Thursday,17 March 2005 4:02 AM<BR><B>To:</B>
'sap-wug@mit.edu'<BR><B>Subject:</B> Problem in Agent
determination<BR></FONT><BR></DIV>
<DIV></DIV>
<P><FONT face=Arial size=2> Hi All,</FONT> </P>
<P><FONT face=Arial size=2>We have a simple rule that determines the agent
from a Z table, using PFAC.</FONT> <BR><FONT face=Arial size=2>In QA
environment the workflow was tested OK, but in PRD client we got a problem
"Workflow nnnnn step 61: Error or exception resolving role 'AC90100004'
".</FONT></P>
<P><FONT face=Arial size=2>The error occurs in the first task of the
workflow. </FONT></P>
<P><FONT face=Arial size=2>If workflow is restarted from transaction
SWPR, the user task is routed to the right agent.</FONT> </P>
<P><FONT face=Arial size=2>The problem is for the same user starting the
same workflow in different times along one day: some workitems are OK, but
other workitems are wrong (appear in SWI2_DIAG with "agent"
mark).</FONT></P>
<P><FONT face=Arial size=2>Any help is highly appreciated.</FONT> </P>
<P><FONT face=Arial size=2>Cristian</FONT>
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