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<P><FONT SIZE=2 FACE="Arial"> Hi All,</FONT>
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<P><FONT SIZE=2 FACE="Arial">We have a simple rule that determines the agent from a Z table, using PFAC.</FONT>
<BR><FONT SIZE=2 FACE="Arial">In QA environment the workflow was tested OK, but in PRD client we got a problem "Workflow nnnnn step 61: Error or exception resolving role 'AC90100004' ".</FONT></P>
<P><FONT SIZE=2 FACE="Arial">The error occurs in the first task of the workflow. </FONT>
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<P><FONT SIZE=2 FACE="Arial">If workflow is restarted from transaction SWPR, the user task is routed to the right agent.</FONT>
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<P><FONT SIZE=2 FACE="Arial">The problem is for the same user starting the same workflow in different times along one day: some workitems are OK, but other workitems are wrong (appear in SWI2_DIAG with "agent" mark).</FONT></P>
<P><FONT SIZE=2 FACE="Arial">Any help is highly appreciated.</FONT>
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<P><FONT SIZE=2 FACE="Arial">Cristian</FONT>
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