<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 5.50.4913.1100" name=GENERATOR></HEAD>
<BODY style="MARGIN-TOP: 2px; FONT: 8pt MS Sans Serif; MARGIN-LEFT: 2px">
<P><FONT size=2>Yet another send me message(!).. Could you please forward the
workflow cookbook. </FONT></P>
<P><FONT size=2>Thankyou, Lindsey.</FONT> </P>
<P><A
href="mailto:Lindsey.Stead@huskyenergy.ca">Lindsey.Stead@huskyenergy.ca</A></P><BR><BR>>>>
ralph.jensen@sap.com 03/20/02 01:00PM >>><BR>No, it doesn't speak to
any particular engine, however, if needed, I can<BR>forward a copy of a SAP
Workflow cookbook that I've assembled over the<BR>years. The focus of my
workflow is more in the area of SAP HR, SAP CRM,<BR>Siebel and webMethods
Enterprise Application Integration.<BR><BR>-----Original Message-----<BR>From:
Steve Johnson [<A
href="mailto:steve_basis@yahoo.com]">mailto:steve_basis@yahoo.com]</A><BR>Sent:
Wednesday, March 20, 2002 1:49 PM<BR>To: SAP-WUG@MITVMA.MIT.EDU<BR>Subject: Re:
Suggested Reading<BR><BR><BR>Hi !<BR><BR>Can you tell us is this book speaks
about the business<BR>workflow in SAP?. or general workflow
concepts.<BR><BR>Thanks<BR>--- "Jensen, Ralph" <ralph.jensen@sap.com>
wrote:<BR>> Fellow Workflow Gurus,<BR>><BR>> I came across a great
resource on Workflow Modeling<BR>> that I want to share<BR>> with the
group. The book is titled, "Workflow<BR>> Modeling, Tools for
Process<BR>> Improvement and Application Development" by Alec<BR>> Sharp
and Patric McDermont.<BR>> Artech House Publishing at www.artechhouse.com
.<BR>><BR>> The authors hit on the approach, framing the<BR>> process,
conducting initial<BR>> assessments, considering the environment, swim
line<BR>> diagrams, techniques for<BR>> modeling the as-is process,
characterizing the to-be<BR>> process and use case<BR>> scenario
analysis.<BR>><BR>> This text has helped me to become a more
effective<BR>> Workflow consultant as I<BR>> am more prepared to walk into
a process meeting and<BR>> tear apart the processes<BR>> and get business
owners to realize the difference<BR>> between "workflow" and<BR>> business
process. Once we nail down the "to-be"<BR>> processes, the
final<BR>> workflow definition and modeling was more effective<BR>> and
also turned the<BR>> weight of the process definitions back on the<BR>>
business owners.<BR>><BR>> Regards,<BR>><BR>> Ralph Jensen<BR>>
Technical Consultant/CRM<BR>> Professional Services Organization<BR>> SAP
America<BR>><BR>> 600 Las Colinas Blvd, Suite 2000<BR>> Irving, TX
75039<BR>> T 972-443-3160<BR>> F
972-868-2003<BR>> M 817-819-2390<BR>> E
ralph.jensen@sap.com<BR>> <A
href="http://www.sap.com">http://www.sap.com</A><BR><BR><BR>=====<BR>Thanks in
Advance.<BR><BR>Best
Regards,<BR>Steve<BR><BR>__________________________________________________<BR>Do
You Yahoo!?<BR>Yahoo! Sports - live college hoops coverage<BR><A
href="http://sports.yahoo.com/">http://sports.yahoo.com/</A><BR></BODY></HTML>